I really like this app. The price is great and I have easy access to a lot of classes/ videos that are a good fit for me. I like the Vagal Nerve Reset program, one on constipation, pelvic floor, and I’m just now about to dive in neuro reset videos for kids with neuro issues/ adhd, needing help calming the nervous system. And I see lots of those. Sometimes I have some problems with the videos such as when I pause it for some reason the screen may lock up and I have to get off the app and back on it. I always use my iPhone. I don’t do any “spiritual” education ones bc I am a believer in Jesus and the Bible is my spiritual education source. I’m also interested in the Qi Gong lessons. Hopefully they offer some that are not too “spiritual-y” for my taste. The first one I did was not, thankfully.

Incredibly frustrating experience. I enjoyed the app at first, but $40 a month got expensive. The most recent renewal bounced because my account was empty. I went to log in and cancel my subscription, but it said my account was no longer active. I let it go thinking they cancelled me since the payment didn’t go through. They tried charging it again two days later, and since I had been paid it went through. I immediately tried to log in again, I was now able to, and cancelled the subscription. I reached out explaining I had not had access to my account after the payment failed and requested they refund the newest charge. Of course they didn’t. Absolutely no help, and told me that I should have gone in to cancel. I explained again that I tried twice but no longer had access, so I thought they cancelled me. They said that didn’t happen. I’m sure people claim to try cancelling but I genuinely did. Beware, if you miss a payment you’ll be unable to access your account, and they will continue charging until it goes through.

I tend to have a hard time focusing in on one thing without being easily distracted, so the teachings here being quite gentle and welcoming really helps with that. It’s early morning while my family is still asleep so I’m listening in to some course introductions and finding some real gems I want to discover while I’m recovering from spine surgery! 💚

I’m very disappointed with my experience with Newmindstart.I purchased a course for $9 and did not realize that this purchase would result in a recurring membership charge of approximately $50. I did not knowingly intend to sign up for a paid monthly membership.When I noticed the charge, I contacted customer support and explained that I had purchased the course itself and did not understand that I was agreeing to a recurring membership. Instead of resolving the issue and refunding the unexpected charge, my refund request was denied.My biggest problem is not simply the amount of money — it is that the recurring membership was not clear enough to me at the time of purchase. Had I understood that I would later be charged around $50 for a membership, I would never have agreed to it.I canceled the subscription and asked them to refund the membership charge, but my issue was not resolved.I strongly recommend that anyone purchasing a course from Newmindstart carefully review every part of the checkout process and check whether a trial or recurring membership is being added before entering payment information.