I’m a new user of this application, and Epson label printers in general. I do understand that many people think this is a great improvement over the “Lite” version - perhaps it is - but even in the first hour there are issues: 1) It appears the developer doesn’t understand Apple’s sandboxing system - label “documents” are only stored in a container, so the usual file management processes don’t work. 2) The UI is very pretty but designed with much too much whitespace; it’s difficult to use on a high-res display. And there are no tooltips. There are no reasons for these problems, it’s as if the developer didn’t know how macOS worked and thought they needed to reinvent file management and the UI language. There’s a learning curve (e.g. “how to find my files”?) that just shouldn’t be there. Less serious: no way to change units to metric (in a lab this is how we roll), and an “insert current date/time” button would be nice. It seems mostly “functional” but I just don’t understand it, someone seems to have spent a lot of time building this to look a certain way that is alien to every other app - and leaving accessibility off the table.

I am very happy to see a native Mac app for Epson label printers. My Epson label printer has been indispensable and truly worth every penny. My disappointment is because all the work I put into the labels created with the Epson label software for windows is not compatible with the Mac version. Major bummer.

Extremely happy this now exists, because it eliminates the need for me to keep a machine around running Windows just to print a batch of labels on an LW-PX900. This app needs work though. I tried it on a batch of labels, and found it unnerving because so much of the interface is tiny icons that are unlabelled. Because of that, I had to start over several times. Please add TOOLTIPS! But then, after thinking I had everything set correctly, I couldn’t figure out how to print a small range from the batch to test. Luckily the batch turned out just fine. If it is not already possible in the app, please add the ability to select a range of labels to print from a batch. If it is possible, make it more obvious and easier to use.

The LW-C610PX is now officially supported for printing using this macOS app, but there’s a software bug that prevents any printing. At the print menu, the app can either read the tape width from the connected Epson printer, or the user can manually select the tape width. As of version 1.1.0, the app isn’t automatically reading the connected printer’s tape width and there’s no option for me to set a tape width manually. Without that, the app won’t let you print. This is a critical software bug that should’ve been caught in testing.