Security improvements and a faster, safer registration process. Available in Oman.

This update includes security improvements and performance enhancements to keep your account safe and the app running smoothly. Thank you for using First Exchange.

This update strengthens the security of the account registration process and includes performance and stability improvements. Thank you for using First Exchange.

Improved account registration reliability — fixed an issue where some devices could not complete identity verification Exchange rate display on receipts now shows local currency per unit of foreign currency for clearer readability

Improved security for account registration Performance and stability improvements

Swahili (Kiswahili) language now fully supported You can now enter who referred you when sending money Minor improvements and bug fixes

• Full name field replaces First and Last name fields • Swahili language added

• Arabic name field is now optional during registration — non-Arab customers can proceed without entering an Arabic name • Employer and occupation are now auto-filled from ID card data • ID type is automatically detected based on nationality • Permanent address is pre-filled from current address • Increased eKYC capacity for smoother registration during peak hour

Bug fixes and improvements: - You can now edit your email and address in Profile → Contacts - Fixed an issue where Cash Pickup asked for location selection twice

Fixed an issue where some iOS devices were incorrectly showing "VPN Detected" even when no VPN was active. The app now correctly identifies VPN connections without blocking normal usage.

Security and stability improvements: - Auto-logout: The app now automatically logs you out after 5 minutes of inactivity to protect your account - Enhanced security checks for safer transactions - General performance improvements

- Added VPN detection: the app now requires VPN to be disabled for security and regulatory compliance - Improved payment gateway error handling for smoother transaction recovery - Fixed auto-cancel on payment validation failures to prevent transaction blocking - Bug fixes and performance improvements

What's new in v2.2.0: - Enhanced security for account registration with improved identity verification - Profile section redesigned for a cleaner, more secure experience - Selfie capture upgraded with a guided face frame for better photo quality - All dialogs and popups refined for a polished, consistent look - General stability and performance improvements

Bug fixes and improvements: - Improved app stability and login reliability - Fixed an issue where some users experienced errors on the PIN screen after app updates - Performance and security enhancements

New - Locked out of your account? Tap "Can't access your account?" on the login screen to request a phone number change. Our team will call you within 24 hours to verify. - Cancel a pending transfer directly from the Send screen — no need to switch to History. Improvements - The payment page is no longer blocked by an on-screen helper while you're entering card details. - Forgot PIN now works reliably and is accessible from the login screen, the Set Up Mobile Access screen, and the Change PIN screen. - Under-the-hood improvements to session security and stability.

Version 2.0.50 Easier registration: if your ROP-registered phone number has changed, you can now enter a different number for verification right away — no waiting required Clear payment options: when a payment needs attention, you'll see "Continue to payment" and "Cancel" buttons instead of a generic error Improved session security with automatic logout after 5 minutes of inactivity, including a 30-second warning before signing out Performance improvements and bug fixes for a smoother experience We regularly update the app to improve speed, reliability, and your overall experience.

Version 2.0.50 Easier registration: if your ROP-registered phone number has changed, you can now enter a different number for verification right away — no waiting required Clear payment options: when a payment needs attention, you'll see "Continue to payment" and "Cancel" buttons instead of a generic error Improved session security with automatic logout after 5 minutes of inactivity, including a 30-second warning before signing out Performance improvements and bug fixes for a smoother experience We regularly update the app to improve speed, reliability, and your overall experience.

Version 2.0.48 New refresh button on the home screen to instantly update exchange rates with a single tap Fixed keyboard stability issue on the Send Money screen — the keyboard no longer jumps while entering amounts Improved session security with automatic logout after 5 minutes of inactivity, including a 30-second warning before signing out Performance improvements and bug fixes for a smoother sending experience We regularly update the app to improve speed, reliability, and your overall experience.

Version 2.0.45 Improved payout method selection: choose between bank transfer, cash pickup, and mobile wallet with a clearer, streamlined interface Better mobile wallet experience: your wallet number is now pre-filled and easier to update at send time Enhanced phone number entry with automatic country code formatting when adding or editing beneficiaries Performance improvements and bug fixes for a smoother sending experience We regularly update the app to improve speed, reliability, and your overall experience.

- Auto session timeout for enhanced security - Privacy policy in 11 languages with accept/decline - Redesigned login screen with security badge - Country flags display fixed for all devices - Quick actions in single row on home screen - Add beneficiary button moved to top of send flow - Long-press to hide transactions in history - All exchange rate corridors now visible - Bug fixes and performance improvements

What's New in v2.0.30 Multilingual Support The app now supports 11 languages: Arabic, Hindi, Urdu, Bengali, Tagalog, Sinhala, Nepali, Indonesian, Swahili, French, and Chinese. Switch languages from any screen using the new language toggle. More Corridors and Payout Options Send money to 15+ countries including India, Pakistan, Bangladesh, Nepal, Philippines, Egypt, Tanzania, Indonesia, Sri Lanka, UAE, Saudi Arabia, Turkey, Morocco, Kenya, Jordan, and more. Choose cash pickup, bank deposit, or mobile wallet depending on the destination. Faster Transactions Compliance screening is now 20x faster. Common names that previously caused delays now process in under a second. Payment Flow Improvements Clearer confirmation dialog when leaving a payment in progress Fixed an issue where the app could hang after cancelling a payment Send timeout extended for large transactions Security and Stability Improved eKYC reliability with automatic retry Manual registration fallback if eKYC is temporarily unavailable Better handling of payment gateway redirects Bug fixes and performance improvements

Choose your payout method: Bank Deposit, Cash Pickup, or Mobile Wallet — pick what works best for your beneficiary • Cash Pickup agent selection: Choose from multiple pickup locations (HBL, Meezan, UBL, and more) • Mobile Wallet support: Send directly to M-Pesa, bKash, JazzCash, EasyPaisa, and GCash • Simplified beneficiary creation: Add cash or wallet beneficiaries without entering bank details • Improved login experience with clearer phone and PIN entry • Session stability improvements

Improved login experience — clear step-by-step phone and PIN entry Smarter profile management with structured occupation and income fields Better document capture with image quality guidance Enhanced registration flow with improved identity verification Performance improvements and bug fixes

- Share transaction receipts as professional PDF documents - Compact, cleaner receipt layout - Send amount validation for safer transactions - Fix profile fields (date of birth, gender, country of birth) directly in the app - Upgrade identity from Passport to Resident Card or Civil ID with automatic Huwiya verification - Configurable send limits - Performance and stability improvements

New app icon, biometric authentication, simplified send money flow, transaction history tracking, and improved Bangladesh corridor support.