Contact Konnecta support from the app. • Send a new request and attach photos or files. • Follow its status in your list of requests. • Reply when support asks for more information. • Only the people who travelled can file an expense report on a trip.

- Officers see expense actions only for the organisations they handle. - Clearer messages when an action isn't allowed.

- Add an expense straight from a trip. - Tap a trip's destination to get directions. - Tap a project to open it. - Dark mode fixes on the expense screens.

Leave balances that your HR team keeps private now stay private: the app shows "Balance not shown for this leave type" instead of a figure. Balances you can see are clearer too, and a missing figure is never shown as zero.

• Calendar: switch between your own trips, leave and meetings and those of your whole organisation. • Colleagues' leave appears as "On leave"; the type of leave stays private. • Your next trip on the home screen now shows only trips you travel on.

- Timesheets: if you have two employments, you now choose the organisation for the month. Approvers can pass a timesheet to the next approver or escalate it. - Leave: approvers can pass a request on or escalate it. - Expenses: a refused receipt now shows the reason, and retrying no longer creates a duplicate line. Attachments open correctly. - Trips: arrival and departure now show in the right order, and meeting cards show times. - Reporting organisations see a message that Reporting is used in a web browser. - The app is now called EU Loom, with a new icon. - Many Greek translations completed.

Approvals - Timesheet and leave approvers can now pass a request on or escalate it, and see who decides next. - Approver comments on timesheets are saved as comments. - Tapping an approvals digest notification opens the approvals queue. Timesheets - If you have two employments, you can choose which organisation a timesheet is for. - New timesheet lines now save correctly. - Clearer messages when a timesheet save is refused. Expenses - Clearer messages when a receipt is refused, and a retry that does not create a duplicate line. - Attachments now open reliably. - "Owed to employee" now counts every line that is not rejected. General - The app is now called EU Loom, with a new icon. - Fixes to trip times, calendar month after changing language, Greek text on Home, and Microsoft sign in messages.

What's new in EU Loom • A new name and a new look: the app is now EU Loom, with a new logo and app icon. • Timesheets: if you work for two organisations in the same month, choose which one a timesheet is for and see only that organisation's work packages. When a timesheet cannot be saved, the app tells you why and highlights the line concerned. • Expenses: the amount owed to you now also counts lines still waiting for a decision, shown separately as "more if approved". Each report says whether the amount is owed, owed if approved, or paid. • Expenses: PDF and other attachments now open and share reliably. • Trips: arrival and departure times are shown the right way round, trips appear correctly in the calendar, and your next trip shows on Home. • The calendar stays on the month you were viewing when you change language or theme, and more of the app is now in Greek.

- Timesheets show the hours your own contract expects, so part time totals are correct. - You can correct and resubmit a timesheet that was sent back, and you're notified when a timesheet is approved or returned. The notification opens the right month. - You can withdraw your own leave request before it starts. - Trip and meeting times show in the destination's local time, including summer time. - Forgot Password on the sign in screen emails you a reset link. - A User guide link on the sign in, organisation and About screens opens the online guide. - Your profile photo loads reliably after you sign in. - If your organisation's Loom server doesn't support this version yet, a clear message tells you so, with the support address. - Home shows Retry instead of spinning when it can't load. - Greek labels on Home and in other places are now translated. - Support is now at support@eu-loom.com.

Loom 4.0 brings the biggest change to the app since launch. Four tabs instead of six. Expenses, trips, leaves and hours now live together under Records, so the bottom bar stays readable as the app grows. Tab labels are translated for the first time. Actions is now a place rather than a list. It opens on a card for each decision queue you hold — trip, leave and expense approvals, expense payments and, new in this release, timesheet approvals — with the oldest waiting item called out. Browsing employees, projects and travel spend sits alongside them. Hours. View and record monthly timesheets, built from work package commitments, with approved travel in the month surfaced so the days you were away are not forgotten. The calendar gains an hours layer that links to the month's sheet. The whole app has been restyled onto the Loom design system, so mobile and the web back office share one vocabulary of colour, shape and spacing. Status labels throughout now read as words, in your language. Trips that have ended now show Completed.

Organisation screen improvements

OCR Extraction improvements