- Bug Fix - UI Improvements

NEW • Push notifications: Work order assignments and status changes now arrive on your phone. Tap a notification to open the work order. • Notification settings: Turn in-app, phone and email notifications on or off for each notification type, and set quiet hours. • Report Builder: Create your own reports from work orders, customers, products and stock; export them to Excel or PDF. • New checklist question types: photo, signature, location, date/time and multiple choice. • Select multiple faults on a work order, and attach files when closing a work order. • Sign in with a username: Team members without an email address can sign in with a username and password. • Save your password to iCloud Keychain and have it filled in automatically next time. • Choose your personal time zone in your profile. • Create products from a customer's details and assign several products to a customer at once. • Labor tab in quotations; parts from an approved quotation are added to a purchase request automatically. IMPROVEMENTS • The work order list was redesigned for phones: a fixed "+" button, scrollable filters and cleaner cards. • Tapping a work order in the Technician Panel opens the edit screen directly; closing it returns you to the panel. • Closed work orders are marked separately in the home calendar, and changes show up right away. • Work order history is grouped into categories and easier to read. • Warehouse and stock: move products into a warehouse, set part prices by region, and see more detailed stock movements. • The product list opens faster, and search also covers brand, model and type. • Customer search now ignores letter case and Turkish characters. FIXES • The effort timer no longer loses time when the phone locks or the app goes to the background. • Fixed the Technician Panel showing an error for users with location sharing turned on. • Fixed product documents not opening. • Fixed pages scrolling sideways on phones and unreadable button text in dark mode. • Fixed AI Assistant answers getting lost after leaving and returning to the app. • The app no longer asks for access to your contacts. • Sign-in and invitation fixes, plus security and stability improvements.

IMPROVEMENTS • New app icon. • Chart axis labels on Dashboard, Reports and Maintenance are no longer cut off and are easier to read on phones. • The splash screen shows your brand logo correctly from the first frame. • Activity History lists record types with readable names. • The What's New card updates without a page refresh. FIXES • Fixed the account selection screen loading twice after sign-in. • Fixed menus opening behind dialogs and bottom sheets; selection lists now open on a solid, readable background. • Fixed the invitation link copied to the clipboard when inviting a user. • Security and stability improvements.

- Bug Fixes

• Improved SLA management: status-based limits, behavior rules and an SLA summary card on the work order screen • Screen layouts: customize the work order form field by field • Staff position definitions: hierarchical position tree and position assignment • Region definitions: build a region schema and scope customers and staff by region • Warranty defaults: define company-wide warranty terms • Role-based price visibility: price fields are hidden from users without permission • Quick type filters in the inventory list • Management screen for customer tags • Company logo can be uploaded from settings • Manual inverter production entry added to meter readings • Performance improvements and bug fixes

This release brings powerful new tools for day-to-day operations: • Advanced work order filtering — a brand-new filter panel helps you narrow down work orders by exactly what matters. • Customizable search — pick which fields the search should look at, both for customers and for work orders. • Work Orders tab on customer details — see every work order for a customer right where you need it. • Better contracts — attach and manage documents on contracts, plus an improved contract form. • Dashboard refinements for a clearer daily overview. • Permissions fix — roles with a large number of permission entries no longer show some permissions as disabled. • General performance and stability improvements.

This update focuses on a smoother, more polished mobile experience: • Smarter bottom navigation — tabs now follow your role permissions, and the brief flash of unavailable tabs at launch is gone. • Stable navigation bar — switching between pages no longer causes the bottom bar to flicker or reload. • Improved phone input — your manually selected country is preserved while typing, and saved numbers now display the correct country flag automatically. • Subcontractor accounts on mobile — transaction history has a new card-based view designed for small screens. • Redesigned Excel import — column mapping for customer and inventory imports is now fully usable on mobile devices. • General performance and stability improvements.

This update focuses on smoother day-to-day maintenance and field service work: • Notification pages have been redesigned for a clearer overview • Fault notes are now highlighted with warning styling so critical info stands out • Call tracking on work orders has been improved • Excel import (Phase 2) makes bulk data entry much faster • Lists across the app now load faster, with search, filters and pagination • Work order priorities can now be configured per organization • Fixed a duplicate redirect issue in the customer portal • General performance improvements and bug fixes

This update improves performance and stability across the app, refines the work order and customer experience, and fixes several issues for a smoother day-to-day workflow. Thank you for using ServisSoft — we'd love your feedback!