Claro
Medical
Free · Designed for iPad. Not verified for macOS.
Just practice medicine. Everything else is handled.
Claro listens to your consultations and drafts the note. You review it, approve it, move on. That's it.
AI-powered clinical documentation, patient records, telehealth, and messaging — purpose-built by doctors who love medicine.
more - If Claro can't write up a consultation, your recording is kept instead of deleted.
1.3.52 2d ago
Recording reliability:
- If a call or Siri interrupts a recording, it now carries on. Claro rebuilds the audio connection rather than just restarting it, and keeps trying for long enough that the phone has actually handed the microphone back. Recovery used to give up after two seconds, which was never enough.
- Plugging in a headset or microphone part-way through is now handled. Claro rebuilds the connection instead of carrying on with one that has stopped delivering audio.
- Continuing a recording after a problem now streams to Claro as you speak, the same as the first part did. Continued recordings were only being kept on the device.
- A consultation now stays with one note. If Claro lost track of which note a recording belonged to, it could start a second one and leave the first holding audio nothing would ever write up.
- Discarding no longer throws away a consultation Claro has already saved for you.
- A recording that's recovered after a problem no longer reports a failure it didn't have. It could say "Something went wrong" while the consultation was already being written up — and offer to discard it.
- The notice after a recovered recording no longer shows an impossible figure like "about 44 seconds of about 43 seconds". When the whole recording survived, it now says so.
The lock screen:
- The Recording indicator no longer counts on forever after Claro closes. It ends when the consultation is written up, and says "Recording may have stopped" — within about a minute and a half, rather than several — when Claro can't confirm it's still going, including with no signal at all.
- It now tells the difference between a recording you paused and one interrupted by something taking the microphone, rather than showing both as "Paused".
No signal:
- Losing connection part-way through a consultation now says what's actually happening: "No connection. This consultation is saving to your device and will upload by itself." Recording carries on as normal, and nothing needs doing when the signal comes back.
Elsewhere:
- A clinic whose plan has lapsed is now told that, instead of being asked to check its internet connection.
1.3.51 2d ago
Bug fixes and improvements.
1.3.50 Sep 14
Bug fixes and improvements.
1.3.48 Sep 8
Recording reliability:
- If a recording doesn't finish, Claro now tells you the next time you open the app, and what went wrong — instead of leaving you to find an empty note later.
Calendar:
- The agenda marks the current time and opens there.
- The day view no longer hides anything scheduled before 6am.
- A new appointment starts on the day you tapped with you as the practitioner, and won't save without a patient.
Patient file:
- Clinical notes now sit above personal notes.
- The next appointment is shown, with a Book button.
- Phone numbers and email addresses are tappable — on the file, and by swiping or holding a row in a list.
iPad:
- The record screen shows the clinic you're recording for, and can import audio.
- Sharing audio to Claro from another app now works.
1.3.47 Sep 5
Recording reliability:
- Fixed a bug that made every recording fail to save in the first session after installing Claro. Your first consultations are safe to record straight after installing.
- If a recording does fail to save, Claro now finishes uploading it before asking the server to write it up, so the note covers the whole consultation.
1.3.45 Sep 2
- Groundwork for ordering. The store's "coming soon" screen can now carry the wholesale application, so a clinic can apply for store access from the phone once Fresh Clinics opens applications. It stays switched off until then, and nothing about the screen changes in the meantime.
1.3.43 Sep 1
- You can now record a consultation straight from a patient's file. The menu there leads with it, so you no longer have to pick "Write a note" to reach recording. Recording starts on the note itself, with the patient already linked.
- The calendar now draws on your own timezone rather than whatever the device is set to, so times read correctly when you're away from your usual clinic.
- A new appointment now opens on the next quarter hour instead of the exact minute you happened to tap, matching the times the picker below actually offers.
- When a suggestion can't be applied, you now see why. It used to say only "Server error (422). Please try again", which didn't tell you that, for instance, the medication isn't on that patient's record.
1.3.42 Aug 31
- Your calendar now shows every appointment. A single recurring appointment anywhere in the days you were looking at could make the whole calendar come up empty, so a full day could read as "No appointments".
- Appointments now appear on the right day and at the right time. Morning bookings were being filed under the previous evening, which left the day grid looking empty while the agenda listed a full schedule.
- The week view no longer comes up blank on a Sunday.
- If the calendar can't load, it now says so. It used to show an empty diary instead, which read as "you have nothing on" — the one thing it shouldn't say when it doesn't know.
- When you book, you can now see when a practitioner is free, and you're warned before double-booking them. It's guidance, not a barrier — you can still save.
- Changes to an appointment now stick. Editing the details of an existing booking, or setting it to repeat, could previously accept what you entered and quietly discard it.
1.3.41 Aug 28
- You can now write a note by hand instead of recording one. Open a patient, tap + beside Notes and choose "Write a note" — for a quick jotting, or when the recording never got started. It's on the notes list too, on iPhone and iPad.
- Changed your mind and would rather talk? Tap Record on an empty note and the consultation records straight into it — you stay on the note, and the patient it belongs to stays with it. What you jot while it runs guides the note and is kept alongside it.
- A note now sits at the top of its own screen, above the clinical letter and documents made from it, so you land on the thing you came to read or write.
- Claro now asks for your profession if it doesn't have it, whatever your role in the clinic. Your profession shapes how your notes are written, and people in non-practitioner roles were never being asked.
1.3.40 Aug 27
- You can now set your profession and specialty in Settings, under Profile. Claro writes your notes to match the way your discipline documents, so a dentist, a nurse and a dermatologist no longer get the same shaped note.
- If we don't have your profession on file, Claro now asks once — with your registration already filled in, so it's usually one tap to confirm. You can dismiss it and answer later from Settings.
- Dentistry is now a specialty you can choose, along with the dental sub-specialties.
- Fixed a problem where important notices about Claro were not shown on iPad. They appeared on iPhone but were invisible in full screen on iPad.
1.3.37 Aug 25
- Fixed a problem where a recording could be deleted before its note was finished. If a note took unusually long to process, the app could treat it as complete and remove the audio — your recording is now kept until the note has genuinely been produced.
- Notifications about a patient no longer show any detail on your lock screen. A patient conversation now shows only "New clinical message"; open Claro to read it.
- For other conversations, you can now choose whether notifications show the message text — Settings, then Notifications. It's off to begin with, so notifications show who messaged you but not what they said.
- Your notification settings now show what is actually saved to your account. Previously the screen always showed the default options, whatever you had chosen.
- Signing in now offers Face ID or Touch ID first, with the emailed link as the alternative.
1.3.36 Aug 23
- Your recording is now kept on disk from the moment you stop, so a consultation survives the app closing or restarting before it has finished uploading.
- If a resumed recording can't be joined back to the part before it, both parts are now kept and uploaded separately instead of one being dropped.
- Reliability improvements to audio capture.
1.3.35 Aug 19
- Your referral code now appears in Settings, ready to copy.
1.3.34 Aug 18
- Fixed: the "Review today" button on the Tasks screen could get stuck rapidly opening and closing. It now opens once, calmly.
- Notes cut short by an interruption now carry a clear, persistent marker showing where the recording stopped.
- Reliability and polish improvements.
1.3.33 Aug 17
- Fixed a rare fault where a note finishing in the background could stop the consult you were currently recording. Recording is now protected — nothing that happens to a previous note can interrupt it.
- Reliability and polish improvements.
1.3.32 Aug 14
- Audio review, upgraded: scrub anywhere in a recording, skip back and forward, and listen at up to 2x speed.
- Cleaner recordings: the click at the very start of new recordings is gone.
- Interrupted recordings now explain themselves: if a recording was cut short, the note shows what happened and a "Finish note now" button recovers it from the audio already saved — and after an app restart, recovery happens automatically.
- Continued recordings are now fully crash-protected: if the app closes unexpectedly after you resume a recording, everything you captured is recovered on relaunch.
- The notes list shows live recording and processing status instead of a blank preview.
- Face ID sign-in is now offered on each new device, not just the first one.
- Reliability and polish improvements.
1.3.31 Aug 11
- Your clinic's plan now appears in Settings — plan name, trial countdown, and AI-note usage at a glance.
- During a trial, the record screen shows how many included AI notes remain.
- If your clinic's AI-note allowance is ever used up, recordings are kept safe and upload automatically once notes are available again — nothing is lost.
- Reliability and polish improvements.
1.3.26 Aug 6
Reliability improvements for recording:
- Recordings now upload continuously while your phone is locked. Previously, audio from a locked phone could only upload after you unlocked it, which delayed notes for long consultations.
- Fixed an issue where a long recording could stall mid-upload until the app was reopened.
- The saving screen now tells you what's actually happening — it no longer says a note is being transcribed while the recording is still uploading.
- Notes from long consultations now arrive promptly after you stop recording.
Also new:
- Better feedback: flag anything that's stopping you treating a patient (we're paged immediately), track your reports with plain-language statuses, and confirm fixes with one tap.
- If an edit to a note can't be saved, Claro now tells you which note and takes you straight to it. And if the same note was edited in two places, you can see exactly what differs before choosing which version to keep.
Account setup now happens on the web. If you've been invited, use the link in your invite email, then sign in here.
1.3.25 Aug 4
Reliability fix for back-to-back consults:
- Fixed an issue where, after leaving a note processing in the background, the next recording could start with the previous consult's title, notes, and linked patient still attached — and its audio could be added to the previous note instead of a new one. Each recording now always starts clean with its own note.
1.3.18 Jul 24
Notifications now reach everyone. If you ever declined the notification prompt — or your notifications quietly stopped working at some point — Claro was unable to send you anything at all, including messages and clinical alerts, with no sign anything was wrong. Claro now registers for notifications properly on every launch, so turning them on in Settings works, and a device that fell off starts working again by itself.
1.3.17 Jul 18
- Requesting access now asks where your clinic operates, so the sign-up form shows the right registration details for your region.
- Small refinements and reliability improvements.
1.3.15 Jul 16
- The notes list now updates by itself — new notes from any of your devices appear without closing and reopening it.
- Store and cart totals now calculate tax correctly for your region.
- Region-appropriate registration and address labels on sign-up and patient forms.
- Performance and reliability improvements.
1.3.14 Jul 15
release_notes/1.3.12.md
1.3.12 Jul 14
Reliability improvements for recording:
- Recordings interrupted by a phone call now resume more reliably, and tell you immediately if they can't.
- If the app is ever closed unexpectedly mid-consult, your recording now recovers automatically and completely.
- Fixes an issue that could close the app during back-to-back consultations on a weak connection.
1.3.11 Jul 10
- If Claro can't write up a consultation, your recording is kept instead of deleted.
more Version 1.3.52 2d ago
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