Improved App update flow so it's clear when there is a new update available from the app

- Work order lines now show whether a reported write reached the system of record. The status appears on the list and on the detail, which refreshes each time you open it. - A notification for one of those lines opens the line itself. - Work reports are offered only when the record can still be reported on. Otherwise the action stays disabled and shows the reason. - Opened from a notification, those actions wait until the latest details load. If the load fails, pull down to try again. If the record is gone, every action is disabled.

Improved stability and user experience when using the troubleshooting tool

- Transit fleets on the troubleshooting solution now get a Work order lines tab: browse open and closed lines, filter by vehicle, status or job, and open one to see the full complaint. - From a work order line you can Troubleshoot with AI or Report work directly. - Record actions that aren't available yet for a given asset type are now greyed out with the reason shown, instead of starting a session that can't help. - Fixed the org-unit filter so selecting a unit no longer keeps its parent or sub-units selected at the same time.

Inspections are easier to scan and start. - The list is ordered by due date, soonest first. - Each card shows a color bar for overdue, due soon, or on track, plus the status and due date. - Filter by urgency. Inspections that are not open yet stay hidden until you ask for them. - The detail screen groups location, asset, and schedule, including how often the inspection repeats. - Reporting stays off until the inspection window opens.

Improved dark mode

- The Troubleshooting tab now lists the organization's open service requests, so troubleshooting can start from any live request. - Filters are now available on the Troubleshooting list, as on the other lists. - General reliability improvements.

Fixed an issue when toggling the speakerphone

Improve app's reliability

- New filtering capabilities for inspections - Better inbox support for multiple regions

- Display request date on service requests for supported organizations

- Added new work order and fault views for supported organizations. - Improved filters with relevant defaults. - Enhanced multi-region account and organization access. - Improved dark-mode sign-in and overall reliability.

We improved the reliability of the app and the way we can ship some features

- Send app metadata with backend requests as x- headers.

- Defect details now show the inspection's GPS coordinates (G&W automated-inspection defects) - Tap the coordinates to open the location in Apple Maps or Google Maps

· simplified users onboarding flow · in-app alert banner

Guard against reporting on inspections that are not due yet

• Push notifications: know right away when a submitted report reaches your organization's system or needs your attention. • Notification inbox: a new bell in the header keeps every update available, with an unread badge. • Bug fixes and reliability improvements.

Fix bug when launching defect close-out from the planner tab.

Remove troubleshooting reporting button from the troubleshooting demo tab.

- Filter defects by internal or external source on the Defects tab (scheduled and flat modes)

Bug fixes and stability improvements: - Fixed an issue where editing a field with a long list of options could push the Save button off screen. - Added an About screen showing the app version.

Planner • The Planner is now scoped by org unit. The crew picker is gone — use the org-unit switcher to choose what you are planning. • Replan now covers your whole selected scope in one pass. • Constraints can be deleted one at a time, with a confirmation step. • The board shows a loading indicator while a new scope loads instead of swapping silently. During a call • The record you launched from stays on screen in a collapsible card, so the reported concern is still readable while the assistant asks you about it. • The call bar now shows what the assistant is doing, so you can tell it is still working through longer waits. • The screen no longer blanks when you hold the phone to your ear. Forms • Long notes now render as full-width blocks rather than a narrow column, collapse behind "Show all", and grow as you type. Fields can carry a short hint explaining what they are for. Inspections • Where enabled, you can start a special inspection directly from the Inspections tab. Reliability • Added crash and error reporting, with sensitive data excluded. • Various stability and rendering fixes. Early access • For enabled accounts: a new Troubleshooting tab with AI-assisted diagnosis and reporting on service requests.

- The filter icon lights up when a crew filter is active - Filter defects by multiple enum filters simultaneously - Add sorting on the Inspections tab - Shared crew scope header also applies to Planner tab - Planner is now fully crew-scoped, with a smoother loading experience when switching scope

- Full defect details on the Defects tab — cards and detail view now show location, work, and priority information, plus richer asset info - Nearby defects now display the same details as the main defect cards - The Defects tab header now shows which organizational unit you're viewing