Smarter Chat — Tasks, Appointments & Notes You can now take action directly from MedicAI Chat! Type /task, /appointment, or /note to create tasks, schedule appointments, or add notes without leaving your conversation. Interactive cards keep everyone updated, with options to complete tasks or manage bookings directly from chat. Book Appointments Using Natural Language Simply type something like /appointment follow up Monday, 9am, and MedicAI will prepare the booking with the date, time, and appointment type automatically filled in, ready for you to review and save. Better Team & Patient Conversations Mention colleagues using @ or link patients using #. Colleagues mentioned in tasks can automatically be assigned to them, and messages linked to the wrong patient can now be unlinked to keep clinical records accurate. Combined Calendar Across Practices — New Doctors working across multiple practices can now view all their appointments in a single calendar. Enable All Practices under your profile settings to get a consolidated view of your schedule. Faster Practice Switching We've improved how MedicAI switches between practices, reducing unnecessary loading and making it quicker to move between your different practice environments. Improved Mobile & Tablet Experience We've refined CURA, Chat, and WhatsApp on phones and tablets, with better keyboard handling and easier navigation. We've also fixed unwanted page zooming when completing documents on iPhones.

We've introduced some major improvements to scheduling and practice management across MedicAI! Redesigned Calendar & Scheduling The calendar now features improved Month, Week, and Day views. Day view lets you see individual doctors' schedules side by side, while available time slots can be clicked to create bookings instantly. On desktop, you can also drag appointments to reschedule them or move them between doctors. Smarter Appointment Reminders You can now control appointment reminders for each appointment type under Settings → Schedule. Choose which appointments should receive automatic reminders, with the option to override this for individual bookings. Improved Medical Aid Selection MedicAI now uses a centralised medical aid, plan, and option directory. Finding and selecting the correct medical aid is easier and more consistent across patient registration, admission scanning and billing. Faster Patient Files We've made significant performance improvements for practices managing large patient databases, helping patient lists load faster and keeping information synchronised more efficiently. Introducing MedicAI Connect - Coming Soon! Meet MedicAI Connect, our fully integrated medical billing and claims switching solution, designed to make billing, claims management and payment reconciliation easier than ever. Seamlessly connected to MedicAI, it brings your clinical and financial workflows together in one ecosystem. MedicAI Connect is currently in closed beta, with an open beta coming soon. Interested in early access? Contact our team to register your interest! For Our MedicAI Connect Beta Users Deeper MedicAI Connect Integration We've significantly improved how MedicAI and MedicAI Connect work together. Patient information, authorisations, and billing details now flow more seamlessly between the platforms, reducing duplicate administration and keeping records better aligned. Better Billing Visibility Practices using MedicAI Connect can now view clearer claim and payment information directly in MedicAI, communicate with their billing team about specific patients, and respond to requests for letters of motivation. Improved Access & Permissions MedicAI Connect now includes new Front Desk and Accountant roles, providing more control over what team members and external accountants can access.

Smarter Calendar Events Calendar events are now more flexible! You can mark events as Busy to block appointment bookings, assign events to specific doctors, create recurring events, and schedule events spanning multiple days. Managing recurring events is easier too, with options to edit individual or multiple occurrences. Improved Appointment Availability Available time slots now show the names of patients already booked, making it easier to manage your schedule. Busy events are clearly highlighted so you can quickly identify unavailable times. Provider-Specific Billing Practices with multiple doctors can now assign a different provider to individual billing lines. Provider details are automatically included on invoices, estimates, statements, and receipts, making multi-doctor billing more flexible. Refreshed AI Experience We've updated the look and feel of MedicAI's AI-powered tools, including CURA, clinical note generation, ward rounds, lab results, and ICD-10 suggestions. Dialogs are now more responsive, easier to resize, and better suited to smaller screens. Improved Calendar & Day List We've refined the Day List with clearer appointment status indicators and improved layouts for smaller screens. Longer appointment descriptions and event titles are now easier to view.

Redesigned Calendar Your calendar has a fresh new look! Explore the improved Month view and new Week and 2 Weeks views. MedicAI remembers your preferred view, and you can now drag appointments to reschedule them in the multi-day schedule view. Practice Locations — New Manage appointments across multiple practice locations. Under Settings → Schedule → Locations, you can add locations, assign them to specific appointment types, and filter your calendar by location. Chat & Patient Conversations We've improved patient-linked conversations, allowing you to file ongoing discussions automatically to a patient's clinical timeline until you choose to stop. Faster PDF Uploads We've improved how PDFs are processed during uploads, reducing delays and improving performance, particularly when working with larger documents. Improved Recording Reliability Incoming phone calls now pause active recordings instead of interrupting them unexpectedly. Smarter Patient Files You can now select GPs and specialists directly from your MedicAI Network when adding them to a patient file. We've also improved authorisation management and added active ICD-10 codes to lab requisitions. Plus Fixes & Improvements We've improved consent processing, note editing on mobile devices, practice switching, and several other areas across MedicAI.

Chat - New (BETA) MedicAI now has built-in Chat. Message your team in channels or direct conversations, share files and photos, react to messages, and keep important conversations pinned. You can also control notifications and mute individual conversations when needed. Patient Conversations Every patient now has their own chat, giving your team a dedicated place to discuss their care. Patient conversations are automatically filed onto the patient timeline, and you can link a patient to any message using #. Chat with Support Need help? Open Help → Chat with Support to speak directly to the MedicAI support team without leaving the app. WhatsApp support remains available as before. Assign Tasks to Your Team Patient tasks can now be assigned to one or more people in your practice. Use the new Mine / Everyone view to quickly see what needs your attention, while tasks assigned to doctors also appear in their Inbox. Booking Capacity You can now control how many appointments may share a time slot under Settings → Schedule. MedicAI will warn you before booking into a slot that has reached its capacity, with improved double-booking detection too. Plus Fixes & Improvements We’ve improved patient invites, consent signing and PDFs, the MedicAI Network, coding, patient and billing performance, and reliability throughout the app.

- Addressed an issue that caused logo and some button assets not to load - We now show a confirmation before page refresh to guard against accidental page reloads.

Practice Documents - New Upload your own practice forms and documents under Settings → Documents and send them to patients through invites, appointments, consent requests or WhatsApp. Patients can complete and return documents using the same familiar MedicAI link. New Document Inbox & Review Workflow The new Inbox under Results keeps returned and outstanding documents in one place. Documents can be signed off, reviewed by a clinician, flagged or rejected, while the Pending tab shows documents you’re still waiting to receive. Smarter Patient File Exports You can now choose exactly which sections to include when exporting a patient file. You can also optionally include consultation audio, automatically combined and organised alongside the notes it produced. Professional Returned Document PDFs Completed practice documents can be downloaded or emailed as professional PDFs containing your practice letterhead, patient details, clinician observations and the patient’s completed pages. Safer, More Reliable Recordings We’ve added several new safeguards to protect recordings from unexpected interruptions. MedicAI can detect when audio stops unexpectedly, protects recordings from the moment they begin, and makes active recordings much more visible throughout the app. New Unprocessed Recordings The previous Failed Recordings area is now Unprocessed Recordings, with clearer statuses showing whether a recording simply needs processing, needs to be retried, or already has notes available. Faster Patient Files Patient files containing large numbers of notes and images should now open substantially faster, with improved patient identification and navigation across related screens. Plus Fixes & Improvements We’ve improved failed lab-order handling, document workflows, email handling and several other areas across MedicAI.

- Addressed recording stability on the iOS native app specifically

We’ve made several improvements to MedicAI: Theatre Day Sheets The theatre Day Sheet is now available and can be exported as a professional PDF on your practice letterhead, with case details, theatre notes, anaesthetists, assistants, ICD-10 and planned procedure codes. Smarter Appointment Durations Each appointment type can now have its own duration. Set different lengths for first consultations, follow-ups, procedures and more under Settings → Schedule -> Appointment Types. Improved Patient File Exports Full patient file exports are now much easier to navigate. Records and their associated documents, audio, images, signatures and receipts are clearly linked, with a new browsable index included in the export. Faster Billing ICD Review Once you finish reviewing a patient, MedicAI automatically moves you to the next patient requiring attention — making it quicker to work through your billing review. Better Appointment Notifications You now have more control over appointment emails. Patients are only notified when you choose, rescheduling emails only send when the date or time actually changes, and cancellations can automatically trigger a cancellation email. Plus Fixes & Improvements We’ve improved WhatsApp voice-note recording, the mobile and tablet experience, system-status and announcement panels, and access to Help videos.

Theatre Bookings Procedure appointments now support hospital, anaesthetist, surgical assistant, anaesthesia type, authorisation details and planning procedure codes. You can also export a theatre booking form directly from the schedule. Risk Management MedicAI can now identify potential facility issues mentioned during dictation for you to review and add to the new Risk Management register. Reports can be exported for sharing with hospitals. Smarter Ward Rounds Ward-round notes now open as soon as they’re ready, while suggested tasks and facility issues continue processing in the background. Improved Lab Orders Patients now receive a professional, barcoded lab requisition PDF on your practice letterhead via email and WhatsApp. Find & Replace Everywhere Use the new All Fields option to replace a term across all letters and notes in a request at once, with one-step undo. Announcements & System Status Stay informed with the new What’s New announcements and system-status indicator available from the MedicAI header. Plus Reliability Improvements We’ve improved sign-in on slower connections, recording recovery, appointment reminders, WhatsApp confirmations, hospital selection and several other areas across MedicAI.

ICD-10 Analyzer AI Preview - Until 1 January 2027, try our new AI pipeline that monitors changes to patient timelines and suggests the most accurate ICD-10 coding basket for each patient. Lancet lab results - View Lancet lab results for your patients even when they weren’t ordered through MedicAI. Audio recordings - Audio recordings are now available for download directly from the patient timeline and are now explicitly linked to the note generated from them. Safer task updates - Added new confirmation steps when changing a task status to help prevent accidental changes. WhatsApp support on iOS - Fixed an issue that prevented the WhatsApp support link from opening on iOS devices. General improvements - Various bug fixes and performance improvements.

- general bug fixes

- improved handling of audio file downloads - added the ability to override the date that appears on the pdf document when downloading or sending via email - added open and share actions to the message that appears after downloading a file to allow quick actions