Arkemis

Customer support on the go

Free · Designed for iPad. Not verified for macOS.

Manage your Arkemis customer-support inbox from your phone. Reply across WhatsApp, web chat, email and SMS — and get push notifications the moment you're assigned. Arkemis is the official mobile companion for the Arkemis customer-support platform. If your team handles customer conversations across WhatsApp, web chat, email, SMS, Instagram, Telegram or Line on portal.arkemis.ai, this app lets you do it from anywhere. Stay on top of your inbox • See incoming customer conversations in real time • Reply with text, voice notes, attachments, canned responses and message templates • Add private notes to collaborate with teammates without the customer seeing • Assign conversations to a specific agent or team • Change status (open, pending, resolved, snoozed) and priority Stay reachable • Push notifications for new conversations, assignments, @mentions and SLA misses • Your inbox state is synced across devices, including the Arkemis web dashboard • Multi-account support for agents working across organizations Stay efficient • Search and filter by status, assignee, priority, label or channel • Light and dark themes • 30+ languages • Quick reply with macros and pre-formatted templates Stay secure • Sign in with your existing Arkemis credentials (cloud or self-hosted) • SSO support via SAML • No customer data stored on the device beyond your active session Note: Arkemis Mobile requires an active account on portal.arkemis.ai or a self-hosted Arkemis backend. It is built for customer-support agents, supervisors and team leads.

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The developer, ARKSPACE CONSULTORIA E DESENVOLVIMENTO DE SOFTWARE LTDA, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Not Collected

    The developer does not collect any data from this app.

    Privacy practices may vary, for example, based on the features you use or your age. Learn More

    Accessibility

    The developer has not yet indicated which accessibility features this app supports. Learn More

    Information

    Seller
    ARKSPACE CONSULTORIA E DESENVOLVIMENTO DE SOFTWARE LTDA
    Size
    48.4 MB
    Category
    Business
    Compatibility
    Requires iOS 15.1 or later.
    • iPhone
      Requires iOS 15.1 or later.
    • iPad
      Requires iPadOS 15.1 or later.
    • iPod touch
      Requires iOS 15.1 or later.
    • Mac
      Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
    • Apple Vision
      Requires visionOS 1.0 or later.
    Languages
    English
    Age Rating
    4+
    Copyright
    Copyright © 2026 Arkspace. All rights reserved.
  • Developer Website
  • Privacy Policy

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