Helpr — Support Platform
live chat & co-browse
Free · Designed for iPad. Not verified for macOS.
Helpr is the support platform that lets you see what your customers see — and solve issues in real time.
Respond to live chat conversations, co-browse your customer’s screen, and let AI handle the rest — all from your iPhone or iPad.
LIVE CHAT
Respond to visitors the moment they reach out. See who’s on your site, what page they’re on, and jump into conversations with full context.
• Real-time messaging with typing indicators and read receipts
• Send images, files, audio, and video directly in chat
• Auto-translate messages in 194 languages
• Continue conversations seamlessly across devices
VISUAL ASSIST (CO-BROWSE)
Stop asking “can you describe what you see?” See their screen live and guide them through solutions directly.
• One-click co-browse from any chat
• End-to-end encrypted sessions
• No downloads or plugins required
• Works on any website (React, Shopify, WordPress, and more)
AI ASSISTANT
Let Luca, your built-in AI agent, help you respond faster or handle conversations automatically.
• Assist mode: AI suggests replies for approval
• Reply mode: AI handles conversations autonomously
• Learns from your knowledge base, catalogs, and URLs
• Web search for real-time answers
BUILT FOR TEAMS
Collaborate efficiently and manage conversations at scale.
• Multi-agent support with presence indicators
• Internal notes and smart routing
• Satisfaction ratings and response analytics
• Omnichannel inbox: email, WhatsApp, Instagram, Messenger
SECURITY FIRST
Your data and your customers’ data are protected.
• AES-256-GCM encryption at rest
• End-to-end encrypted co-browsing
• 2FA, passkeys, and biometric login
• SOC 2-aligned practices
STAY IN THE LOOP
Never miss a message.
Get push notifications for new chats, replies, and assignments — and respond instantly from anywhere.
Helpr requires an active account. Sign up for free at helpr.so.
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
Various bug fixes and improvements
The developer, Weels Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- DashVapes Inc
- Size
- 28.6 MB
- Category
- Books
- Compatibility
Requires iOS 15.1 or later.
- iPhone
Requires iOS 15.1 or later. - iPad
Requires iPadOS 15.1 or later. - iPod touch
Requires iOS 15.1 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English
- Age Rating
4+
- 4+
- Contains
Messaging and Chat
User-Generated Content
- Copyright
- © 2026 Helpr Technologies