• Faster, more reliable identity verification for providers • Security updates • Performance improvements and bug fixes

• Provider verification upgraded: providers now complete a secure identity check before accepting jobs — look for the gold verified badge when booking • New earnings breakdown for providers: see exactly how much went to commission, repayments, and your payout • Payment and refund improvements: clearer status updates and faster handling when a booking is cancelled • Bug fixes and reliability improvements across booking, payments, and notifications

In-app help • New assistant answers booking, payment and account questions • Hands you to a human agent when you need one Faster signup • Only your name, phone and city to register • Providers add one category now and finish their profile later Fixes • Identity verification uploads complete properly • More providers appear in name search • Bookings complete on time, so providers are paid on time • Failed notifications now retry • Shared provider links open without a sign-in prompt

Faster discovery • Recently viewed and similar providers • Search suggestions and search history • Nearby providers on a clearer map • Live availability inside the booking flow Reliability • Provider verification uploads fixed • More providers appear in name search • Bookings complete on time, so providers are paid on time • Failed notifications now retry • Stronger upload and fraud checks

New in-app assistant. Get quick answers about bookings, payments and providers, with handoff to a real person whenever you need one. Part-payment plans. Agree a payment schedule with your provider and pay in stages as the work progresses. Clearer pricing before you confirm a booking. Sharper icons and better colour contrast across the app. More accessible forms. Stability and performance improvements.

What's New in 3.3.22: FIXORAZIM ASSISTANT Get answers without leaving the app. The built-in assistant helps you find the right service, understand pricing and payments, and guides you through booking step by step. SIGN UP IN UNDER A MINUTE We now ask for your name, phone number and city — nothing more. Providers add one service category and can complete the rest of their profile later. FEWER STALLED BOOKINGS Providers confirm their profile is complete before accepting a job, so bookings don't stall halfway through. CLEARER PAYMENTS A small commitment fee confirms your booking, and you pay the provider directly when the job is done. Pay with EcoCash, OneMoney, O'Mari, InnBucks, Visa or Mastercard. YOUR DATA STAYS CLOSER TO HOME Photos and documents you upload are now stored in the Johannesburg region, and we've cut back the personal data we collect and how long we keep it, in line with Zimbabwe's Data Protection Act. NEW SUPPORT ADDRESS Reach us any time at support@novenex.tech. FIXES AND IMPROVEMENTS Security, payment reliability and iOS stability fixes throughout the app. Thank you for choosing Fixorazim.

What's New in 3.3.21: FASTER, MORE RELIABLE PAYOUTS Provider payouts are more resilient - stuck payouts recover automatically, retries are safer, and mobile-money disbursements settle more reliably. CLEARER BOOKING PAYMENTS A small commitment fee confirms your booking; you pay the provider directly when the job is done. No platform escrow holding your funds. VOICE NOTES IN CHAT Send voice notes when typing isn't enough. Chat moderation keeps conversations safe. MORE WAYS TO PAY EcoCash, OneMoney, O'Mari, InnBucks, Visa/Mastercard, ZimSwitch, ZIPIT, and USSD. Thank you for using Fixorazim - Zimbabwe's home services marketplace.

What's New in 3.3.20: LIVE GPS TRACKING Watch your provider's journey to your location in real time — with live ETA updates and distance tracking from the moment they mark "travelling" to "arrived." VOICE NOTES IN CHAT Now you can send voice notes in your conversations with providers. Perfect for explaining complex job details without typing. Chat moderation automatically screens messages for safety. NEW PAYMENT METHODS We've added ZIPIT bank transfer and USSD code payments alongside EcoCash, OneMoney, O'Mari, InnBucks, Visa/Mastercard, and ZimSwitch. Eight ways to pay — choose what works for you. SMART PROVIDER MATCHING Our new matching engine recommends the best provider for your job based on distance, trust score, expertise, availability, and your booking history. DYNAMIC PRICING Fair, transparent pricing that adjusts based on demand, time of day, provider tier, and urgency — with clear explanations for every price factor. PROVIDER GROWTH COACHING Providers now get personalised growth recommendations — actionable tips to improve response speed, completion rates, customer ratings, and profile visibility. ZiG CURRENCY SUPPORT View prices in Zimbabwe Gold (ZiG) or USD. The app handles conversion automatically. PERFORMANCE & RELIABILITY - Offline sync conflict resolution — your data stays consistent even with poor connectivity - Automated queue recovery — stuck notifications and messages are automatically retried - Daily database integrity checks — we monitor for orphaned records and data inconsistencies - Performance benchmarks — we continuously monitor and optimise app speed TRUST & SAFETY - Automated chat moderation screens for profanity, spam, and off-platform contact sharing - Duplicate booking and review prevention - Enhanced fraud detection with behavioural analysis - Provider trust tiers (L0–L4) with job capacity limits Thank you for choosing Fixorazim — Zimbabwe's home services marketplace, built for you.

A big refresh focused on finding the right pro faster: • Voice search — tap the mic and just say what you need ("plumber near me") to search hands-free. • A new photo-first way to browse — services and categories now show rich visual cards, so you can find the right pro at a glance. • Prices and availability upfront — see starting prices and how many verified pros are nearby as you browse. • Map view — switch between list and map to see providers around you. • Smoother booking — a price-aware booking bar keeps the cost in view from start to finish. • Verified, trusted pros — every provider is identity-checked and phone-confirmed. • Faster, more reliable payments and dozens of fixes and polish throughout. Thanks for using Fixorazim. Questions or feedback? Visit fixorazim.com/support.

What's new in 3.2.2 (510) Premium polish for providers and a much more reliable experience on cellular. CONNECTION QUALITY • The app now confirms it can actually reach the internet before showing any offline warning • If you go offline mid-session, the banner now clears within 10 seconds of getting signal back FACE ID / TOUCH ID SIGN-IN • New: after signing in once, you can use Face ID, Touch ID or your fingerprint to sign in instantly next time • Your password is stored only on this device, in the secure enclave Apple uses for Apple Pay • A new "Quick Sign-In" tile in Settings lets you remove the device any time PROVIDER DASHBOARD • Wallet balance now gets the prominence it deserves — full-width hero card on phone • Clearer accept-limit meter: see exactly how many free accepts you have left today and this week, as visual bars instead of "1/1" • Tap any stat card (Pending, Active, Completed, Wallet) to jump straight to that list • The "Jobs" tab now has a real in-place filter — All / Requests / Active / Completed — that filters the list without leaving the screen • Booking timeline now shows the full job details (service, customer, payment, notes, requirements) as a single collapsible panel — no more bouncing between screens • Trial banner: clearer wording when your trial is running out, no more dead "Later" button on the expired modal • Fewer overlapping banners on the dashboard so you see your jobs sooner UNDER THE HOOD • Faster cold start, cleaner state when you switch tabs • Smaller bundle, better caching Thanks for testing. If anything looks off, please send feedback through TestFlight — every report helps.

Fixorazim is Zimbabwe's trusted home services marketplace. Book verified plumbers, electricians, cleaners, painters, carpenters and more across Bulawayo, Harare and beyond — and pay the way you already pay. VERIFIED PROS Every provider is identity-verified, phone-confirmed (+263) and payout-validated. No guesswork — see badges, ratings and completed jobs before you book. BOOK IN MINUTES Browse by category or search for what you need. Pick a time that suits you, confirm your booking, and get real-time updates from confirmed to completed. PAY YOUR WAY EcoCash, OneMoney, ZIPIT, InnBucks, cards and more — local payment rails built for Zimbabwe. Transparent pricing before you confirm. STAY IN CONTROL Track your provider on the way. Message in-app with photos and updates — no need to share your personal number. Leave an honest review when the job is done. REAL REVIEWS Ratings come from completed jobs, not anonymous posts. Read what neighbours in Bulawayo, Harare and across Zimbabwe actually experienced. FOR HOMEOWNERS Cleaning, plumbing, electrical, painting, carpentry, AC repair, gardening, locksmith and more — one app for every home need. FOR PROFESSIONALS Are you a skilled tradesperson? Join Fixorazim to get discovered, manage bookings, build your reputation and get paid securely. Fixorazim is operated by Novenex (Private) Limited, Zimbabwe. Questions? Visit fixorazim.com or contact us in-app.

QUOTE MARKETPLACE Browse and request quotes directly from verified providers. Providers compete for your job — you choose the best offer. SWITCH ROLES SEAMLESSLY Are you both a customer and a service provider? You can now switch between Customer and Provider mode without logging out. SMARTER DISCOVERY "Good Fits" suggestions now match providers to your specific job requirements. Improved filters, sorting, and a cleaner Browse screen make finding the right pro faster than ever. FAST RESPONDERS The home screen now surfaces providers with strong response times, so you know who picks up quickly. PROVIDER ANALYTICS Providers get a clearer view of their performance — bookings, earnings, and quote activity in one place. GUEST BROWSING Not signed in? Browse services and providers first — sign up only when you're ready to book. POLISH & FIXES Cleaner portal login screens, improved provider profile images, schedule calendar fixes, and smoother navigation throughout.

• PayNow primary — EcoCash & OneMoney more reliable for bookings and verification • Provider verification payments fixed — no more stuck EcoCash confirmations • Clearer payment status during verification • No-show appeals with evidence upload • In-app refund requests • Booking search & filters on customer dashboard • Decline reasons shown to customers • Review reminders after completed jobs • Chat closes when bookings finish • Branded password reset links • Stability and performance improvements

Fixorazim keeps getting sharper for customers and providers in Zimbabwe. NEW & IMPROVED • Find Services now respects Diaspora mode and your selected region — fewer dead-end listings • Public provider profiles show up-to-date verification and service info • Booking flow saves your photos, province, and job details correctly • 24-hour booking reminders are more reliable • Providers can rate customers after completed jobs • Chat is more secure: messages and blocks are handled server-side • Notifications load faster with “Load older” and a more accurate unread badge • Manage your data consent anytime in Settings (analytics, marketing, personalization) • Performance and stability improvements across the app Thanks for helping us build Zimbabwe’s trusted home services marketplace.

Payments & reliability update • Commitment fee checkout now supports EcoCash, OneMoney, and Visa/Mastercard with clearer payment steps • Fixed service categories not loading on some devices • Improved provider account verification flow • Faster, more reliable booking and payment confirmation • General stability and performance improvements

This update makes it easier to see who you're booking - and to put your best face forward. WHAT'S NEW • Add or change your profile photo anytime - Google sign-in can prefill it for you • Richer provider cards with real ratings, portfolio previews, and business logos • Redesigned public provider profiles with cover photos and clearer branding • Verified providers now show a photo before appearing in search - less guesswork • Smoother home and browse experience with faster loading and clearer navigation • General stability and performance improvements Thank you for using Fixorazim - Zimbabwe's trusted home services marketplace.

What’s new in 3.0.24 • Faster, smoother browsing — categories and services load more reliably with clearer loading and error states • Improved home and search — find the right service quicker with updated category links and discovery • Better navigation — logo and menus take you to the right place whether you’re a customer, provider or guest • Stability fixes — resolved issues that could slow down or confuse the booking flow • Performance improvements — general speed and reliability across the app Thank you for using Fixorazim. Questions? support@fixorazim.com