Help.center

Business

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

iPhone

Reply to customers, manage your inbox, and never miss a mention-wherever you are. Help.center brings your customer support inbox to your phone. Triage conversations, reply to customers, and stay on top of your team's work from anywhere. MANAGE YOUR INBOX Browse every incoming conversation in one place. Filter by status, assignee, source, or date to focus on what needs attention — open tickets, conversations assigned to you, or anything waiting for a reply. Search to find any conversation in seconds. REPLY TO CUSTOMERS Read full conversation threads and respond directly from your phone. Send email replies, update conversation status from open to pending to closed, and move between conversations with built-in navigation. COLLABORATE WITH YOUR TEAM Add internal notes to any conversation and @mention teammates to loop them in — without sending anything to the customer. NEVER MISS A THING Push notifications keep you informed the moment a customer replies, a conversation is assigned to you, or you're mentioned by a teammate. Tap any notification to jump straight to the conversation. Choose what you're alerted about across mobile, email, and Slack. WORK ACROSS WORKSPACES Manage multiple Help.center workspaces and switch between them instantly. Your inbox and filters stay scoped to the workspace you're working in. Help.center is the mobile companion to the Help.center support platform. Sign in with your existing account to get started.

Ratings & Reviews

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The developer, Micro.company, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Contact Info
    • User Content

  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

The developer has not yet indicated which accessibility features this app supports. Learn More

Information

Seller
Microdotcom Fzco
Size
37.1 MB
Category
Business
Compatibility
Requires iOS 18.0 or later.
  • iPhone
    Requires iOS 18.0 or later.
  • Mac
    Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
  • Apple Vision
    Requires visionOS 2.0 or later.
Languages
English
Age Rating
4+
Copyright
© Micro.company
  • Developer Website
  • Privacy Policy

    • More by Micro.company

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