NGI Connect
Secure support messaging
Free · Designed for iPad. Not verified for macOS.
NGI Connect is a secure customer support application that helps you communicate with our service team directly from your mobile device.
You can start a support conversation, share your contact details, send messages, upload documents, and track your conversation history in one place.
The app is designed for customers, pharmacies, hospitals, and business users who need a simple and reliable way to contact support and follow up on service requests.
Key Features
Start a support conversation
Enter your name, email, mobile number, and customer type to begin a conversation with our support team.
View previous conversations
Access your earlier support conversations using your registered contact details.
Send and receive messages
Continue communication with support agents through a simple and secure messaging interface.
Share documents and images
Upload supporting documents, images, or files related to your service request.
Track conversation status
View whether your request is open, pending, or closed.
Receive notifications
Get notified when there is a new response or update from the support team.
Built for customers and business users
Supports individual customers, pharmacies, hospitals, and other business users.
Why Use NGI Connect?
NGI Connect provides a controlled, secure, and convenient way to communicate with our support team. Your conversations are organized by request, making it easier to track updates and continue follow-ups without losing context.
Whether you are raising a new inquiry, submitting documents, or checking on an existing request, NGI Connect helps keep your communication clear and accessible.
Privacy and Security
Your information is used to identify your conversations and provide support. The app is built to support secure communication and controlled access to your service history.
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
Realtime Push Notification for the chats/Conversations and status updates
The developer, National General Insurance, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- NATIONAL GENERAL INSURANCE COMPANY PSC
- Size
- 35.4 MB
- Category
- Business
- Compatibility
Requires iOS 15.1 or later.
- iPhone
Requires iOS 15.1 or later. - iPad
Requires iPadOS 15.1 or later. - iPod touch
Requires iOS 15.1 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English
- Age Rating
16+
- 16+
- Copyright
- © National General Insurance