• Redesigned checkout: the amount is front and center, picking a payment method completes the payment, and discounts read as plain sentences • One payment can settle up to 5 appointments — useful when a family or a group pays together • New Kuee assistant at the front desk: ask about the shop, appointments and customers without hunting through screens • Card payments can now be cancelled while waiting, instead of sitting on an unresponsive reader • The "Other" payment method can be renamed, for example to "External card terminal" • Multi-service appointments can have their service order rearranged from the detail panel • Walk-ins now use a per-store daily number instead of a random code • Customers get a confirmation notice after booking, and failed sends retry automatically instead of being dropped • Signing out with a staff PIN no longer signs that staff member out on their other devices • Therapist availability is judged by the roster at the appointment time, not the current moment

• Signing in now retries automatically when the network drops a request, instead of showing an error you cannot act on • Therapists can open the signature pad again — it silently failed to open on every iPad, so saved signatures never worked either • Tapping "Walk-in" from any screen now opens the service sheet instead of only returning to the front desk • Checkout: the Discount row is no longer hidden behind the bottom bar, and tapping the points field no longer cancels checkout • Scan a gift-card QR code to check status or redeem • When the rest of a visit is already paid, the card reader can charge the tip alone • Editing a service now refreshes the appointment screens that use it, so stale names and prices are gone

• Gift card templates support custom cover art — upload your own or generate one • Intake forms show the body diagram exactly as the guest marked it • Consent simplified to a single checkbox • Case notes save field by field, so existing clinical data is no longer overwritten • Larger text and touch targets across forms for easier reading • Data refreshes automatically when you return to the app or regain connection • Streamlined service and therapist assignment • Faster customer points totals • Update prompts now point to the current App Store version

• Owner customer list: points label and last-visit date now show correctly • Multi-segment store hours on iPad work-hours editor • Store timezone used for display and save (no longer hard-coded Chicago) • Empty store list no longer wrongly sends owners into onboarding • VIP badge and pricing reminders for front desk • More reliable OTA apply on cold start

Clearer card-reader permission prompts and consistent English checkout for customers. Card reader (Android): • When location permission is needed to pair the reader, you now see a clear message with a one-tap "Open Settings" button — no more raw technical text Customer checkout: • Tip, card-wait, sign & rate, and hand-back screens always show in English for customers, regardless of the staff device's language • Sign & rate now shows the therapist's preferred display name

More reliable iPad launch and a smoother front-desk experience. iPad startup: • Cold start no longer gets stuck on the white splash screen on iPad • Landscape login is more stable — fewer orientation glitches when opening the app Session & lists: • Owner and therapist stay signed in after multi-day cold starts when the session is still valid • Customers, orders, gift cards, and notification logs load past the old 200-row limit with infinite scroll Kiosk (iPad): • About Store: “Allow walk-in booking” toggle — same setting as web, controls kiosk “Book now”

More stable login, fuller lists, and kiosk walk-in control. Stay signed in: • Owner and therapist stay logged in after multi-day cold starts when the session is still valid — fewer surprise returns to the login screen Lists that scale: • Customers, orders, gift cards, and notification logs load past the old 200-row cap with infinite scroll — large stores see the full list Kiosk & store settings (iPad): • About Store: “Allow walk-in booking” toggle — same setting as web, controls the kiosk self check-in “Book now” entry

Gift cards, smoother check-in, and clearer store settings. Gift cards (iPad front desk): • New Marketing → Gift Cards tab — list issued cards, open details, freeze/unfreeze, adjust balance, extend expiry, and refund • Create and edit gift card templates, then bulk-issue to customers or as an unlinked batch • Works with the same store rules as web — wrong-store staff cannot change another clinic's cards Check-in & checkout: • You can start a single service without picking a therapist first; four-hand still needs at least one assigned before check-in • Checkout stays blocked until every service has a therapist — with a clear disabled pay button Services: • Offline services show as Offline only when they really are — no more false “all offline” from a cache mix-up Owner app: • Book an appointment from Overview or a customer profile, with a clearer empty/error state • Safe-area padding so primary actions stay above the home indicator on modern iPhones

Coupons, smarter revenue numbers, and a more reliable checkout. Coupons: • Apply a discount code at checkout — Marketing's new Coupons tab lets you create campaigns and issue codes to customers • A card that's already been charged is never left in limbo: if a coupon can't be validated at the last second, the sale still completes instead of failing the whole checkout Owner dashboard: • Month-to-date revenue no longer shows $0 for stores with a lot of transactions • Staff leaderboard now includes every therapist who worked a shift • Checkout properly marks appointments complete every time iPad front desk: • Appointments synced from Google Calendar now show up on the timeline, even before they're fully assigned • Tip prompt shows the store's real tipping setup more reliably, with a working fallback if it can't load in time

Card reader reliability and smarter scheduling. Card readers: • Bluetooth readers now reconnect on their own — after a drop, daily reboot, or being powered back on, the reader comes back automatically with no mid-checkout re-pairing • Android: wired (USB) readers are now supported alongside Bluetooth for a more reliable connection Scheduling: • Appointment times reflect each therapist's real availability — working hours, time off, and breaks — instead of fixed slots • "Book next appointment" at checkout opens the scheduling view with the date and time prefilled • Four-hand booking pulls every assigned therapist's schedule, so conflicts are caught up front Everyday fixes: • Stay signed in across sessions, with smoother navigation and smarter reminders • Customer search no longer crashes on empty phone numbers • Dates display correctly in the English interface • The therapist picker identifies therapists more accurately

Major front-desk overhaul plus a redesigned owner-side experience. Owner: • New navigation — dedicated Home dashboard, Reports, Notifications inbox with preferences, and profile • Therapist Performance page — revenue, ratings, service hours, and tips at a glance (day / week / month) • Notification preferences you can actually tune — 8 categories each with its own toggle Front desk: • Booking picker redesigned — search across services, grouped by category, four-hand multi-select, and an "unassigned" entry when the therapist isn't chosen yet • Room-capacity-aware booking — private rooms respect capacity, shared rooms handle four-hand / couples without collisions • Check-in guard — unassigned appointments prompt to attach a therapist before start, preventing services from launching without commissions attached • Therapist signature on intake forms — auto-attaches once configured, with device-scoped isolation so multiple therapists sharing one iPad stay separate Money-path fixes: • Tips distribute proportionally across each therapist assignment — restoring accurate commission and individual tip reports • Four-hand editing preserves the original split price and billing mode on save (no more clobbered $75/$75 → $150/$150) • Card sales + VIP pricing corrections for four-hand appointments — no accidental double-charging on split rows Stability & security: • Fixed the "unexpectedly signed out after screen lock" bug (keychain accessibility + AppState-driven refresh gating) • Cross-tenant guards, money-path validation, and booking / DB safety hardening • iPad cold-start reliability — sign-in survives a full app kill; a single PIN holds the whole shift; store switching skips password re-entry; PIN keypad supports backspace Plus multi-industry Phase 1 & 2 (beauty / nails / hair categories) and dozens of smaller polish, accessibility, and stability fixes.

iPad front-desk booking improvements and a fix for staff phone invitation SMS. • iPad front-desk manual bookings now land directly in Confirmed, skipping the "Needs action" bucket and saving an extra tap • Time-slot conflicts now show a "Create anyway?" prompt — confirm once and the booking is created without re-picking the slot • Month-view left/right arrows now move the selected date too, so the title and calendar stay in sync • Fixed: iPad staff phone invitation SMS failing to send — now routes through the same Courier + 10DLC pipeline as the web app • Localized fallback copy for invitation error states

Therapist notification center and a new confirm / decline flow, plus iPad workstation improvements. • Therapist push notifications for new bookings, reschedules, and cancellations — schedule changes arrive instantly • New confirm / decline flow, with the front-desk "Needs action" list fully aligned to therapist actions • Denser vertical calendar on iPad front-desk terminal — 30-min slots tightened (96→64) so long shifts fit on one screen • 15-min grace period before the iPad workstation re-locks on a brief background switch, no more interruptions when switching apps • "Send now" and "Send 10 min later" options added for appointment reminders, more flexible communication pacing • Stronger therapist-side customer data protection, enforced at the database (only necessary fields are shown) • Various backend stability fixes (phone callback registration, terminal payment display, orphan-payment recovery)

New front-desk needs-attention center, plus input and reliability improvements. • Needs-attention center: a new highlighted strip at the top of the timeline surfaces everything that needs action — appointments awaiting confirmation and AI phone callback requests — in one tap. Confirm a pending appointment (the customer is notified automatically, same as the desktop app) or mark a callback request as handled, all without leaving the schedule • Clear feedback on failure: if a confirmation or callback action doesn't go through, the front desk now sees a specific error message instead of the action silently doing nothing • Input field polish: text no longer gets clipped in input fields, with under-the-hood stability improvements

Critical login fix for front-desk staff, redesigned appointment detail sidebar, and quality improvements. • Front-desk login: fixed a death loop where front-desk staff couldn't open the iPad terminal — login → PIN → forbidden → logout → repeat. Now every signed-in user goes through the role picker on first sign-in for consistent, predictable behavior • Role picker improvements: every front-desk staff (dedicated front_desk role and members granted front-desk access) now appears on the PIN roster; PIN setup errors explain who can do what; member + front-desk access users see both therapist and front-desk workspace options • Appointment detail sidebar: redesigned with three tabs — Benefits, Billing, Progress — plus a full lifecycle timeline and a cancelled-appointment filter for richer at-a-glance status without leaving the schedule • Owner notifications: closing a notification or AI-call log detail now returns to the communications list instead of bouncing back to the home dashboard

Store setup guidance, keyboard fixes, and reliability improvements. • New store onboarding: a guided checklist on the front-desk cockpit walks you through business hours, services, and address — and business hours are now editable right in the app • Keyboard: forms no longer hide fields behind the on-screen keyboard, and number fields (duration, price, points) open a number pad • Store info: saving your store details no longer resets business hours; address is now optional, with clearer field-level error messages • Therapist app: tips show only on your own records, customer contact info is hidden, and couples appointments no longer mark the wrong therapist as finished • Checkout & reliability: fixed a checkout dead-end, a case where finishing a service didn't complete the appointment, plus various walk-in and stability fixes

Gift cards, a redesigned appointment panel, and check-in improvements. • Gift cards: sell and redeem gift cards right inside checkout, including buying and using a card in the same visit • Appointment details: refreshed two-column detail panel that's faster to scan and edit • Schedule: check-in status now stays in sync between web and iPad, with smarter handling of times that have already passed vs. times outside business hours • Profile & reports: working-hours editor with cleaner time pills, new AI charts, and omni-search in the sidebar • Various stability and polish fixes

A redesigned mobile experience for owners and therapists. • New 5-tab navigation: Home · Reports · KueeBot · Inbox · Me • Therapist workspace: live timer, agenda sorted by status, time-off (PTO) requests • Inbox with unread badges; tap any AI call log to see the transcript and play back the recording • Front-desk PIN: staff can change their own PIN, owners can reset; front-desk access is now a manageable grant on the PIN screen • Checkout: auto-applies eligible packages, inline points redemption, refreshed customer tip / signature / rating screens, integrated staff flow • Fixes: front-desk shifts no longer get kicked to the email login; tip is never double-charged on iPad + card reader; orders bucket by store timezone; many polish fixes