IM Shopper

Business

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

iPhone

The official app for Instamall Personal Shoppers. Receive orders, shop in-store, coordinate driver handoffs, and track your shift — all in one app. Instamall Personal Shopper is the official app for Instamall's in-mall fulfillment team. Instamall connects customers to luxury and lifestyle brands at local malls with same-hour, store-to-door delivery — and Personal Shoppers are the people who make it happen. This app is your command center for every shift. RECEIVE & MANAGE ORDERS • Get new order assignments in real time with customer, store, and item details • View product specifics — size, color, and price — before you reach the store • Built-in navigation with store locations and walking directions inside your mall EXECUTE WITH CONFIDENCE • Confirm each item with a simple Got It / Couldn't Get flow, with automatic customer refunds when items are unavailable • Guided photo verification at every key step keeps orders accurate and protected • A live status bar tracks your fulfillment window from assignment to handoff STAY CONNECTED • Chat with your customer in-app throughout the shopping phase • Coordinate directly with your Delivery Driver and track their live location and ETA to your mall checkpoint HANDLE RETURNS SEAMLESSLY • A dedicated Returns tab shows returns awaiting pickup at your mall • Process approvals or denials at the store, right from the app TRACK YOUR PERFORMANCE • Log shifts, review your order history, and filter completed orders by date • Monitor orders fulfilled and key metrics to stay on top of your performance YOUR PROFILE, YOUR MALL • See your assigned mall, Pickup Point checkpoint, and PS User ID at a glance • Manage account settings, including logout and account deletion

Ratings & Reviews

  • 5.0
    out of 5
    1 Ratings

Performance improvements and onboarding phased rollout

Version 1.0.4

The developer, Instamall, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Used to Track You

    The following data may be used to track you across apps and websites owned by other companies:

    • Usage Data

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Contacts

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

The developer has not yet indicated which accessibility features this app supports. Learn More

Information

Seller
  • Instamall, LLC
Size
  • 79.9 MB
Category
  • Business
Compatibility
Requires iOS 15.1 or later.
  • iPhone
    Requires iOS 15.1 or later.
  • iPod touch
    Requires iOS 15.1 or later.
  • Mac
    Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
  • Apple Vision
    Requires visionOS 1.0 or later.
Languages
  • English
Age Rating
4+
Copyright
  • © 2025 Instamall, LLC
  • Developer Website
  • Privacy Policy

    • Supports

    • Wallet

      The simplest way to get all your passes in one place.

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