CS Portal
Customer Service Agent App
Only for iPhone
Free · Designed for iPhone. Not verified for macOS.
iPhone
KHUB CS is the mobile companion for Kommerce Hub customer service agents. Manage support tickets, handle live customer chats, and take voice calls — all from your phone.
Key Features:
• View and manage support tickets with real-time updates
• Accept and respond to live customer chats instantly
• Initiate outbound chats to customers
• Voice calls and screen sharing via WebRTC
• Push notifications for incoming chats and ticket assignments
• Agent presence status (Online, Busy, Away, Offline)
• Create tickets on behalf of customers
• Transfer chats between agents
• Jira integration for ticket escalation
KHUB CS keeps your customer service team connected and responsive, whether at the desk or on the go. Requires a Kommerce Hub account.
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
- Tapping a notification now takes you to the correct screen (queue, chat, or ticket)
- Improved queue management for abandoned chats
- Bug fixes and performance improvements
The developer, Kommerce Hub, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
- Identifiers
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Hub Kommerce Inc
- Size
- 33 MB
- Category
- Business
- Compatibility
Requires iOS 15.1 or later.
- iPhone
Requires iOS 15.1 or later. - iPod touch
Requires iOS 15.1 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English
- Age Rating
4+
- 4+
- Contains
Messaging and Chat
- Copyright
- © 2026 Hub Kommerce Inc