HDME Dispatch
Fleet & Route Tracking
Free · Designed for iPad. Not verified for macOS.
Secure dispatch, driver route management, live delivery tracking, warehouse sync, and proof-of-delivery tools for authorized HDME business users.
HDME Dispatch is a secure dispatch and fleet-management app for HealthCare DME business operations.
Authorized administrators can manage drivers, plan delivery routes, sync orders from the company portal, monitor route progress, manage warehouse and stock-transfer stops, review proof of delivery, communicate with drivers, and view operational reports.
Authorized drivers can sign in to view assigned routes, navigate stops, update delivery progress, submit proof of delivery, receive notifications, communicate with dispatch, and share route progress with the admin team while working assigned deliveries.
The app is designed for HealthCare DME authorized business users only. Public self-registration is not available. Accounts are created and managed by the company for approved admins and drivers.
Key features:
- Admin and driver sign-in
- Dispatch dashboard and route management
- Driver route assignments and delivery progress
- Live route and driver location updates during active route work
- Proof of delivery by file upload, customer email confirmation, or signature
- Warehouse and stock-transfer workflow support
- Driver/admin chat and notifications
- Order tracking links shared by the business
- Operational reports, route history, and delivery status review
more . Improved location timeline analysis with adaptive tracking schedules and more accurate missing-location gap classification.
. Enhanced driver activity status and location freshness tracking for better monitoring accuracy.
. Updated the default map type to Standard and improved UI components.
1.7.4 4d ago
• Redesigned driver profiles with easier editing and streamlined actions.
• Improved live driver markers with hover details and accurate map positioning.
• Enhanced app stability, crash reporting, and route completion workflows.
1.7.3 6d ago
. Improved the driver-switching workflow, location middleware, and driver location tracking.
. Enhanced the routing workflow and optimized the handling of failed stops.
. Fixed return-to-office route callback issues and implemented real-time tracking of stop results.
1.7.2 Oct 19
. Improved the return-to-office workflow, location analysis, and stop location tracking.
. Added a location timeline analyzer with enhanced UI and improved usability.
. Fixed pickup ticket issues and implemented pickup ticket cancellation functionality.
1.7.1 Oct 17
• Improved route start timing, location analysis, and planner stop time tracking.
• Added Yesterday and Tomorrow filters to the Driver Dashboard with UI improvements.
• Added iOS app update alerts, refined the ABN switch UI, and improved overall stability.
1.7.0 Oct 15
- Enhanced route and driver tracking with detailed location analysis and improved map visualization.
- Improved stop completion workflows, failure details, and route checklist management.
- Added driver bucket pagination and improved app stability, usability, and performance.
1.6.10 Oct 14
• Improved the dispatch workflow for more efficient and streamlined operations.
• Added a stop cancellation flow for better route and delivery management.
• Improved the user interface for a smoother and more intuitive experience.
• Optimized role-based access and workflows for clearer permissions and better usability.
1.6.9 Oct 13
• Improved the dispatch workflow for more efficient and streamlined operations.
• Added a stop reordering flow for better route and delivery management.
• Enhanced stop time management for improved scheduling and time tracking.
• Improved the user interface for a smoother and more intuitive experience.
• Optimized role-based access and workflows for clearer permissions and better usability.
1.6.8 Oct 11
• Optimized app performance and responsiveness to deliver a faster and smoother user experience.
• Fixed various issues and introduced overall improvements to enhance app stability and reliability.
1.6.7 Oct 9
• Optimized app performance and responsiveness to deliver a faster and smoother user experience.
• Fixed various issues and introduced overall improvements to enhance app stability and reliability.
1.6.6 Oct 7
• Enhanced app performance, stability, and responsiveness for a better user experience.
• Resolved multiple issues and implemented general improvements for a smoother and more reliable experience.
1.6.5 Oct 3
• Enhanced app performance, stability, and responsiveness for a better user experience.
• Resolved multiple issues and implemented general improvements for a smoother and more reliable experience.
1.6.4 Sep 29
• Enhanced app performance, stability, and responsiveness for a better user experience.
• Resolved multiple issues and implemented general improvements for a smoother and more reliable experience.
1.6.3 Sep 25
• Improved app performance, stability, and overall responsiveness.
• Fixed various bugs and made general optimizations for a smoother experience.
1.6.2 Sep 22
• Improved app performance, stability, and overall responsiveness.
• Fixed various bugs and made general optimizations for a smoother experience.
1.6.1 Sep 19
• Improved route refresh, loading feedback, and stop management for a smoother experience.
• Enhanced Additional Work, navigation, error handling, and date/time consistency.
1.6.0 Sep 18
• Improved route management and Driver Dashboard with smoother pagination and navigation.
• Added enhanced document actions and the ability to send Proof of Delivery documents via email.
• Improved role switching, contact information, time handling, performance, and overall app stability.
1.5.9 Sep 16
• Enhanced Driver Bucket and warehouse workflows with improved filtering, item handling, and restock tracking.
• Improved Serialized Item verification and inventory accuracy.
• Enhanced Route Checklists, POD, and Route Results for smoother delivery workflows.
• Improved route synchronization, loading states, and error recovery.
• Includes UI refinements, performance optimizations, stability improvements, and bug fixes.
1.5.8 Sep 15
• Enhanced turn-by-turn navigation with improved responsiveness, controls, and overall reliability.
• Improved GPS accuracy handling for more precise location tracking and route guidance.
• Added external navigation support for greater flexibility when starting and following routes.
• Refined the navigation interface with a more compact layout and improved driver controls.
• Improved remaining time and destination handling during active navigation.
• Enhanced navigation state management for smoother transitions between stops and routes.
• Improved route deletion and notification handling with better rescheduling support.
• Includes additional performance optimizations, stability improvements, UI refinements, and bug fixes.
1.5.7 Sep 3
• Introduced an enhanced navigation experience for smoother and more reliable route guidance.
• Added improved vehicle and stop markers for clearer visibility during navigation.
• Enhanced route visualization to clearly display traveled and remaining portions of the route.
• Added clearer arrival status indicators and improved arrival actions for drivers.
• Improved Route Results with better tracking and visibility of failed delivery actions.
• Enhanced navigation performance, map rendering, and overall route experience.
• Includes additional stability improvements, UI refinements, performance optimizations, and bug fixes.
1.5.6 Sep 1
• Revamped the Driver Dashboard with an improved layout, navigation, and clearer driver information.
• Added improved route refreshing with clearer loading and refresh feedback.
• Enhanced delivery and pickup SMS notifications with better message formatting and consistency.
• Improved navigation and session handling for smoother transitions throughout the app.
• Enhanced application state management for a more reliable experience when switching accounts and workflows.
• Improved error handling and recovery during loading, navigation, and initialization.
• Refined mobile layouts and header elements for better responsiveness and usability.
• Includes additional performance optimizations, stability improvements, code refinements, and bug fixes throughout the app.
1.5.5 Aug 28
• Enhanced Route Checklist and Smart Checklist workflows with improved route handling, clearer information, and PDF download support.
• Improved Driver and Technician workflows, including better technician assignment and stop information handling.
• Enhanced Route Planning with improved shared draft handling and more reliable route management across admins.
• Improved Warehouse, Inventory, and Stock Transfer workflows with more accurate stock handling, better search, pagination, and item selection.
• Refined Driver Bucket interactions with smoother layouts, scrolling, and improved usability.
• Improved Route Results, Proof of Delivery, Pickup, and Stop views for a cleaner and more responsive experience.
• Enhanced region and timezone handling for more reliable route scheduling across different locations.
• Improved tablet, mobile, web, and desktop layouts with better responsiveness, navigation, and device-specific behavior.
• Enhanced access controls and account management for improved reliability and security.
• Includes additional performance optimizations, stability improvements, UI refinements, and bug fixes throughout the app.
1.5.4 Aug 20
• Enhanced Proof of Delivery (POD) workflows for a smoother, more reliable delivery completion experience.
• Improved Driver Bucket handling during deliveries, including better item tracking and compliance checks.
• Enhanced Serialized Item management with easier selection, search, and inventory handling.
• Improved Route Map interactions and stop selection for a more responsive experience.
• Added safeguards against duplicate actions and improved feedback during processing and network interruptions.
• Improved Smart Checklist responsiveness and usability across different screen sizes.
• Enhanced error handling, loading performance, and overall app responsiveness.
• Fixed various bugs and delivered additional stability and reliability improvements throughout the app.
1.5.3 Aug 19
• Enhanced Route Management with defer/undefer stops, late completion tracking, stop status controls, and improved route map interactions.
• Improved Warehouse & Dispatch workflows with serialized item validation, delivery availability checks, custom serial numbers, and order details access.
• Added smoother loading experiences, better network handling, consistent dialogs, improved performance, and enhanced overall stability.
1.5.2 Aug 15
* Improved dispatch management with enhanced editing, pickup, and dispatch item handling.
* Added smarter route planning, checklists, barcode scanning, and address re-geocoding improvements.
* Enhanced delivery, pickup, proof of delivery, and driver workflows with better status tracking and feedback.
1.5.1 Aug 14
. Improved location timeline analysis with adaptive tracking schedules and more accurate missing-location gap classification.
. Enhanced driver activity status and location freshness tracking for better monitoring accuracy.
. Updated the default map type to Standard and improved UI components.
more Version 1.7.4 4d ago
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