Calls & Tasks • New Calls tab — every call your team makes, in one place, with duration and missed-call history. • New Tasks system — admins assign work to agents; agents get their own task list with Urgent, Due and Done filters, and mark work complete with one tap. Announcements • Admins can broadcast an announcement with a photo to the whole team. Agents see it the moment it arrives, and you can see exactly who has read it. Voice messages • Hold the mic to record, slide left to cancel, slide up to lock for hands-free recording. • The screen no longer sleeps mid-recording, so long voice notes can't be cut off. • Voice notes now play one after another, like WhatsApp. Photos & videos • Tap a photo and it grows out of the bubble; swipe left or right to move through a chat's media. • Storage and data settings: choose what downloads on mobile data, set a storage limit, and free up space in one tap. • Downloads and uploads now continue when you lock your phone or switch apps. Calls • Redesigned call screen with a cleaner control layout. • Message a customer without hanging up — the call shrinks to a bar you tap to return to. • On video calls the controls fade away so you can see the picture; tap once to bring them back. Team & security • Permission changes reach agents immediately, with a clear notice they confirm. • Workspace and account deletion now waits 8 hours and emails you first, so an unwanted deletion can always be cancelled. Speed & fixes • Much smoother scrolling inside conversations, especially long ones. • Instant tab switching. • Fixed voice notes that could silently fail to send. • Fixed the wrong name appearing in Settings and on call invitations. • Fixed customer memory failing to generate on busy chats.

A complete redesign, plus the fastest, most reliable Lasani yet. NEW LOOK • Clean, business-grade design across every screen — clearer type, calmer colours, no clutter • Redesigned chat bubbles with timestamps and read receipts that are actually easy to read • New tab bar, and instant switching between Chats, Team and Settings CALLS • Far more reliable connections, with proper ringing, connected and ended states • Calls keep running when you minimise them • You can now see when the customer has muted • Finished calls appear in the chat with their duration CONNECTING YOUR NUMBER • Coexistence is here: keep chatting from the WhatsApp Business app on your phone while your team replies from Lasani — with up to 6 months of past chats imported automatically • Connect from your computer using a short code — no more blocked pop-ups • New in-app help explaining Meta's setup errors in plain English FASTER & STEADIER • Smoother scrolling and quicker loading in the inbox • Messages update their delivered and read status reliably • New contact avatars, sharper media, and dozens of smaller fixes

Fix Inviting member and and brand new calling system

- Beautiful new blue design and smoother animations - Faster chats and inbox — instant opening, no freezing - New human profile avatars - Create a workspace and invite your team in-app - Connect your WhatsApp number (with Coexistence support) - Assign chats, auto-assign, private & shared notes, pinning - Polish and stability improvements throughout

Fix the audio message bugs and ui improvement