Sela | صلة
Support Ops That Run With You
Free · Designed for iPad. Not verified for macOS.
Sela is the Arabic-first support operations platform designed specifically for service-oriented businesses. Streamline your customer service and coordinate your support team on the go.
With the Sela mobile app, operators and agents can seamlessly manage customer relationships, monitor ongoing tickets, and respond to incoming chats from any channel in real time.
Key Features:
• Unified Inbox: Access and manage all support threads across Meta apps (WhatsApp, Messenger, Instagram), web chat widgets, and more channels in one centralized inbox.
• Sara, the AI Assistant: Monitor automated replies grounded on your organization’s knowledge base.
• Structured Handoff: Seamlessly transition conversations from AI automated responses to human support agents.
• Live Notifications: Receive instant push notifications for new incoming customer queries, assignments, and escalations.
• Team Management: Switch workspaces, view active customer logs, and coordinate assignments with fellow agents.
Note: The Sela mobile application is a companion extension of the Sela Web Application. It is designed for active operators to manage live conversations on the go. Account registration, billing, widgets, and advanced integrations must be configured via the Sela Web Dashboard at usesela.com.
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
Send multiple photos and videos from a new attachment sheet. Take photos in Sela, crop and rotate images, and trim videos before sending. Videos are compressed to fit each channel's limit.
Improved incoming WhatsApp and Telegram calls, with a call readiness check in notification settings.
Faster inbox loading and scrolling, plus reliability improvements.
The developer, Mohammed Kamel, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contact Info
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Mohammed Kamel
- Size
- 63.2 MB
- Category
- Business
- Compatibility
Requires iOS 16.4 or later.
- iPhone
Requires iOS 16.4 or later. - iPad
Requires iPadOS 16.4 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English and Arabic
- Age Rating
4+
- 4+
- Contains
Messaging and Chat
- Copyright
- © 2026 Sela. All rights reserved.