Aires Support

Chat or call IT support

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

iPhone

Aires Support is IT support and helpdesk that lives in your pocket. Something broken? Open the app, raise a ticket, and talk to a real engineer — start a chat, or jump straight onto a voice or video call. Built for companies with a whole team to support, and for individuals with a single stubborn laptop. WHAT YOU GET • Real engineers — chat with a person who can actually fix it. No bots, no ticket black hole. • Call, don't type — escalate any conversation to a voice or video call with one tap when typing is too slow. • Tickets that stay on track — every request is logged from the first message to the fix, with status and priority, so nothing gets lost. • Teams or just you — company accounts cover your whole organization; individuals get the same help solo. • Native calling — incoming calls ring like a real phone call, even when the app is closed. HOW IT WORKS Sign in, tap New ticket, and describe the problem. Open the conversation to chat with the support team — or start a voice or video call right from the ticket. Company owners can invite colleagues with a short join code so everyone's requests live in one shared workspace. ABOUT PERMISSIONS • Microphone — only used during in-app voice or video calls with a support agent. • Camera — only used for video calls and to photograph an issue you're attaching to a ticket. • Notifications — to alert you when an engineer replies or calls. Aires Support does not use your location. Help is a tap away. Aires Support.

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Stability improvements and minor fixes.

The developer, Technoway Co., Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Contact Info
    • User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More

The developer has not yet indicated which accessibility features this app supports. Learn More

Seller
GENERAL COMPUTER SOLUTION COMPANY LIMITED
Size
66.7 MB
Category
Business
Compatibility
Requires iOS 13.0 or later.
  • iPhone
    Requires iOS 13.0 or later.
  • iPod touch
    Requires iOS 13.0 or later.
  • Mac
    Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
  • Apple Vision
    Requires visionOS 1.0 or later.
Languages
English
Age Rating
4+
  • 4+
  • Contains
    Messaging and Chat
    User-Generated Content
Copyright
© Technoway Co., Ltd.