Hal agent
Customer support chat tool
Only for iPhone
Free · Designed for iPhone. Not verified for macOS.
iPhone
Reply to customers from your phone. Live inbox, push alerts, CRM context, and team tools for HAL support workspaces.
HAL Agent is the mobile app for support teams on HAL — the AI-powered customer chat platform.
Stay connected to your customers when you’re away from the desk. Open conversations, reply in real time, leave internal notes for teammates, and keep work moving from your iPhone or iPad.
INBOX THAT MATCHES THE DESKTOP
• See open, assigned, snoozed, and resolved conversations
• Filter by what needs attention now
• Switch projects without losing context
• Get notified when new messages arrive
REPLY WITH FULL CONTEXT
• Live message threads with visitors
• Internal notes only your team can see
• Assign conversations to agents or teams
• Pin priority conversations
• Resolve or reopen when the work is done
• Open visitor details, contact CRM, and company info from the thread
CRM ON THE GO
• Pipeline board with stages and companies
• People directory with search
• Company profiles, deal context, and recent conversations
• Update priority, notes, and stages from mobile
BUILT FOR TEAMS
• Secure sign-in with your HAL account
• Multi-workspace support when you belong to more than one account
• Push notifications for new messages (with your permission)
• Dark mode and system appearance
WHO IT’S FOR
Support agents, founders, and customer success teams who use HAL on the web and need a fast native app for follow-ups, after-hours replies, and on-the-go CRM checks.
Requires an active HAL workspace (chatwithhal.com). Sign in with the same email and password you use on the web dashboard.
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
What’s new in HAL Agent 1.0.6:
• Simpler sign-in: you’re only asked for an authentication code if your account uses two-factor authentication
• Clearer, translated messages for a wrong password or authentication code
The developer, Studio 404, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Studio 404 d.o.o.
- Size
- 14.8 MB
- Category
- Business
- Compatibility
Requires iOS 17.0 or later.
- iPhone
Requires iOS 17.0 or later. - Mac
Requires macOS 14.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
English and 2 more
- English, Croatian, Slovenian
- Age Rating
4+
- 4+
- Copyright
- © 2026 Studio 404 d.o.o.