Bahas
Join escalated chats
Only for iPhone
Free · Designed for iPhone. Not verified for macOS.
iPhone
Bahas is where your support team takes over when your chatbot can't.
Every automated conversation eventually hits a question the bot can't answer. Bahas is the agent-side app that catches those moments, notifying your team the instant a conversation is escalated, and giving them everything they need to step in and help without missing a beat.
Built for company admins and support agents, Bahas turns bot escalations into fast, informed human conversations.
HOW IT WORKS
Get notified instantly The moment a conversation is escalated by your bot, agents get a real-time notification. No monitoring a dashboard, no missed handoffs.
Join and respond in real time Step directly into the live conversation with the customer. No delays, no re-asking the customer to repeat themselves.
Full context, zero guesswork Every escalation comes with the complete conversation history: what the customer asked, what the bot tried, and where it got stuck, so agents can respond with full context from message one.
Review and manage tickets Escalated conversations become tickets your team can track, respond to, and resolve, all in one place.
KEY FEATURES
Real-time escalation alerts: Know the instant a customer needs a human, every time.
Bot-to-human handoff with full context: Complete conversation history carries over automatically, so nothing gets lost in the handoff.
Multi-agent assignment and routing: Escalations are routed to the right agent or team automatically, so nothing sits unassigned.
Analytics and dashboard: Track escalation volume, response times, and resolution rates to understand where your bot needs improvement and how your team is performing.
WHO IT'S FOR
Bahas is built for company admins and support agents who use an automated chatbot for first-line support and need a fast, reliable way to bring humans into the loop when conversations get complex.
GET STARTED
Bahas works alongside your existing chatbot setup. When a conversation is escalated, it lands directly in the Bahas app for your team to pick up.
Learn more and read our privacy policy at https://bahas.app/privacy-policy
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
The developer, Dweek Studios, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Dweek Studios
- Size
- 37.1 MB
- Category
- Productivity
- Compatibility
Requires iOS 16.4 or later.
- iPhone
Requires iOS 16.4 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English
- Age Rating
4+
- 4+
- Contains
Messaging and Chat
User-Generated Content
- Copyright
- © Dweek Studios Private Limited