Heel TPA

Heel TPA membership in one app

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

iPhone

Heel TPA — your health insurance, in your pocket The official Heel TPA member app helps you manage your health insurance policy anytime, anywhere. Sign in securely with your membership number and PIN, then access your policy details, digital ID card, claims, providers, prescriptions, and account activity in one place. Dashboard & account • Personalized home screen with your plan, policy expiry, and account overview • Track in-patient and out-patient spending against your limits • View recent claims activity and open detailed utilization reports • Generate OTPs quickly for yourself or dependants • Receive alerts for ongoing prescription orders and new messages • Read health news and wellness articles Digital E-Card • View your Heel TPA membership card on your phone • Tap to flip the card and access member details when needed Claims • View claims history for you and your dependants • Switch easily between family members on your policy Providers • Search and browse accredited hospitals, clinics, and pharmacies • See facility details and check whether your policy covers a provider • Refresh the provider list and find facilities near you Prescriptions • Buy medicine and upload prescriptions from participating pharmacies • Track ongoing and past orders • Set your delivery location and manage preferred pharmacies • Access the help center for prescription and delivery support Refunds • Submit refund requests with receipts and supporting documents • Track the status of your submitted refunds Policy & profile • View your policy and member information • Edit your profile and manage dependants • Submit and track profile update requests • Change your PIN and use biometric login for faster, secure access Support & feedback • Send feedback or log complaints • View your submitted feedback and responses • Contact Heel TPA by phone, email, or visit our office location Security Your account is protected with PIN login and optional fingerprint or Face ID unlock for sensitive actions such as viewing utilization reports. Who is this app for? Heel TPA members and their dependants who want easy access to policy information, provider search, claims, refunds, digital ID cards, and prescription services. Need help? Use Contact Us in the app or visit heeltpa.net.

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Updated digital E-Card with the new Heel TPA look, clearer member details, and on-card contact numbers. General improvements and bug fixes.

The developer, RX HEALTH INFO SYSTEMS LIMITED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More

The developer has not yet indicated which accessibility features this app supports. Learn More

Seller
RX HEALTH INFO SYSTEMS LIMITED
Size
56.8 MB
Category
Health & Fitness
Compatibility
Requires iOS 15.0 or later.
  • iPhone
    Requires iOS 15.0 or later.
  • iPod touch
    Requires iOS 15.0 or later.
  • Mac
    Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
  • Apple Vision
    Requires visionOS 1.0 or later.
Languages
English
Age Rating
13+
  • 13+
  • Infrequent
    Medical Treatment information

    Contains
    Health or Wellness Topics
Copyright
© 2026 Heel TPA