SutiDesk

Business

Free · Designed for iPad. Not verified for macOS.

SutiDesk is a cloud-based, AI-powered help desk app that enables support teams to manage tickets, respond to customer requests, and stay productive from anywhere. The mobile app gives support agents quick access to assigned tickets, customer conversations, notifications, and updates, helping them deliver faster, more efficient support on the go. Features Include: Ticket Management Create, view, assign, update, and resolve support tickets directly from your mobile device. Smart Ticket Handling Automatically categorize and prioritize incoming tickets to help teams respond faster. Customer Communication Reply to customers, add comments, and keep conversations organized within each ticket. Real-Time Notifications Receive instant alerts for new tickets, assignments, customer replies, status changes, and escalations. Ticket Search & Filters Quickly locate tickets using filters such as status, priority, assignee, category, or customer. Status Updates Update ticket progress, priorities, and resolutions in real time. Team Collaboration Share internal notes and collaborate with teammates to resolve issues more efficiently. Dashboard Overview View assigned tickets, pending requests, and overall workload from a centralized dashboard. Anywhere Access Manage support operations whether you're in the office, working remotely, or traveling. SutiDesk combines AI-powered automation with the convenience of mobile access, helping support teams stay connected, resolve issues faster, and deliver exceptional customer service anytime, anywhere.

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Bug fixes and Performance enhancements

The developer, SutiSoft, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Not Collected

    The developer does not collect any data from this app.

    Privacy practices may vary, for example, based on the features you use or your age. Learn More

    The developer has not yet indicated which accessibility features this app supports. Learn More

    Seller
    SutiSoft, Inc
    Size
    10.2 MB
    Category
    Business
    Compatibility
    Requires iOS 15.0 or later.
    • iPhone
      Requires iOS 15.0 or later.
    • iPad
      Requires iPadOS 15.0 or later.
    • iPod touch
      Requires iOS 15.0 or later.
    • Mac
      Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
    • Apple Vision
      Requires visionOS 1.0 or later.
    Languages
    English
    Age Rating
    4+
    Copyright
    © 2026 SutiSoft, Inc.