Hazcheck ServiceDesk
Support tickets on the go
Free · Designed for iPad. Not verified for macOS.
Hazcheck ServiceDesk for iPhone and iPad is the mobile companion for Hazcheck support agents — a fast way to triage and respond to customer tickets wherever you are.
Sign in with your Hazcheck account to:
• Browse your ticket queues with one-tap views — Assigned to me, Unassigned, Following, Overdue, Due soon, SLA breached, Urgent and more
• Read the full conversation and attachments on any ticket
• Reply to the customer or add an internal note, with file attachments, CC recipients and @mentions
• Change status, priority, assignee, category, product or queue — and assign a ticket to yourself in a single tap
• Set a personal reminder, merge duplicate tickets, and close spam
• See the engineering work linked to a ticket — Linear issues and Azure DevOps pull requests — without leaving the app
• Keep an eye on the team with built-in analytics
Hazcheck ServiceDesk keeps your support queue moving from anywhere.
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
More of your service desk is now available on iPhone and iPad:
• Filter tickets by product, category, status, priority, assignee and source; open and manage saved views.
• Select multiple tickets to update status, priority and assignment.
• Write formatted replies, reply to an earlier message, see your signature, and resume shared message drafts.
• Edit internal notes and read their history.
• See customer account and licence information, ticket activity and attachment previews.
• Set team-specific email and Microsoft Teams notification preferences.
• Replies show everyone on the conversation, queue choices follow your settings, and failed requests explain what happened.
• Your selected queues, view, sort order and filters are remembered when you reopen the app.
The developer, Exis Technologies, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Exis Technologies Ltd
- Size
- 3.7 MB
- Category
- Business
- Compatibility
Requires iOS 17.0 or later.
- iPhone
Requires iOS 17.0 or later. - iPad
Requires iPadOS 17.0 or later. - Mac
Requires macOS 14.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English
- Age Rating
4+
- 4+
- Copyright
- © 2026 NCB Hazcheck LTD