Mersal IQ
Chats and orders in one inbox
Only for iPhone
Free · Designed for iPhone. Not verified for macOS.
iPhone
Mersaliq is the mobile companion to the Mersaliq dashboard, built for the people who answer customers all day — and rarely from a desk.
ONE INBOX FOR EVERY CHANNEL
Every Common Socail Media Channel land in a single shared inbox. Every thread carries the mark of the channel it came from, so you always know where a customer is writing from before you reply.
MADE FOR A TEAM, NOT ONE PHONE
• Filter to what's assigned to you, what nobody has picked up, or everything
• Assign a conversation to a teammate, or take it yourself
• Show only unread threads when you're catching up after a break
• Snooze what can wait, resolve what's finished, reopen it when the customer writes back
• Switch between organisations if you look after more than one
REPLY THE WAY THE THREAD NEEDS
• Text, photos, videos, documents, and voice notes
• Saved replies for the question you answer twenty times a day
• Approved WhatsApp templates — the way back into a chat once the 24-hour window has closed, with placeholders filled in before it sends
• Typing indicators and read receipts, so the customer knows someone is there
• Search across every conversation, including the message history inside them
TAKE THE ORDER WITHOUT SWITCHING APPS
Check a price in the product catalogue mid-sentence, create the order straight from the conversation, and move it from new to done or cancelled as it progresses. Search orders by customer or number.
CONTACTS WITH MEMORY
Each contact keeps their phone, city, country, opt-in status, the channel identities linked to them, and every past conversation on one screen — so a returning customer never gets answered cold.
NOTIFICATIONS
Push notifications when a new message arrives in your inbox, switched off in Settings whenever you'd rather they weren't.
ARABIC AND ENGLISH, PROPERLY
Full Arabic with true right-to-left layout, not a translated afterthought. The app follows your phone's language, and changing it here syncs back to the web dashboard. Light and dark themes follow the system.
Privacy policy: https://mersaliq.com/privacy-policy
Terms of service: https://mersaliq.com/terms-of-service
Support: https://mersaliq.com/support
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
bug fixed and UI improvement
The developer, MOHAMMED ABDULSHAHEED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- MOHAMMED ABDULSHAHEED
- Size
- 59.3 MB
- Category
- Business
- Compatibility
Requires iOS 16.4 or later.
- iPhone
Requires iOS 16.4 or later. - Mac
Requires macOS 12.0 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English
- Age Rating
18+
- 18+
- Contains
Messaging and Chat
User-Generated Content
- Copyright
- © Mohammed Hasan 2026