OpenLivery
Your team's customer inbox
Free
Bring your OpenLivery inbox to your iPhone. Follow customer conversations, reply with the context you need and coordinate with your team while away from your desk.
A SHARED INBOX FOR YOUR WORK
Find open and resolved conversations, search your inbox and filter by unread messages, your assignments, AI or team. Review the conversation history before you reply.
HUMAN SUPPORT AND AI, TOGETHER
See conversations handled by your workspace's AI assistant. Take over when a customer needs a person, respond yourself and hand the conversation back to the assistant when you are ready.
REPLY IN THE WAY THAT FITS
Send text, photos, videos and files. Record a voice note, pause it and listen before sending. Use saved replies for common questions. For connected WhatsApp channels, use supported quoted replies, reactions and approved message templates.
CUSTOMER CONTEXT AT HAND
Search and update contacts, keep useful contact notes and review previous cases from the same customer.
WORK AS A TEAM
Assign conversations to a colleague or team, see who is available and manage team membership and assignment settings.
UNDERSTAND YOUR ACTIVITY
Review conversation and message activity for the last 7 or 30 days. See open and resolved cases, team and assistant replies, and average response and resolution times, with team and channel filters.
Available in English and Spanish, with light and dark appearance.
An existing OpenLivery workspace and an account provided by your organization are required. Sign in to OpenLivery or a compatible server managed by your organization. Messaging channels, AI responses and templates depend on your workspace's configuration. An internet connection is required.
Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
OpenLivery Service Terms: https://www.openlivery.com/terms
Privacy Policy: https://www.openlivery.com/privacy
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
OpenLivery is now a native iPhone app, rebuilt with Apple's own frameworks. A faster inbox, voice notes, photos and files in the conversation, message templates, and notifications that open the right chat. Sign in with your e-mail and password.
The developer, ANDRES FELIPE SARRAZOLA VELEZ, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Contacts
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- ANDRES FELIPE SARRAZOLA VELEZ
- Size
- 5.5 MB
- Category
- Business
- Compatibility
Requires iOS 17.0 or later.
- iPhone
Requires iOS 17.0 or later. - iPad
Requires iPadOS 17.0 or later.
- iPhone
- Languages
- English and Spanish
- Age Rating
4+
- 4+
- Contains
Messaging and Chat
User-Generated Content
- Copyright
- © 2026 Megacubos, LLC