Loop Team Inbox

Many channels. One Loop.

Only for iPhone

Free

iPhone

Bring your team's support work with you. See who is waiting, focus on priority conversations, and keep replies and handoffs moving with private notes. Bring your team's support work with you. Loop is a customer support platform that brings AI and human agents together, with customer conversations, customer information, and teamwork in one place. The Loop iPhone app helps you stay close to customer conversations when you step away from your desk. Multiple channels. One place to reply. Bring messages from your connected channels into one workspace, so your team can handle conversations without repeatedly switching interfaces. Read and reply, assign conversations, and leave private notes to keep support moving across channels. Know what to work on next Switch between My, Unassigned, and All conversations to focus on the right queue. See priority, waiting time, and conversation status together to understand who is waiting for a reply and plan your next step. Reply with the full picture Read conversation history before responding, with your customer's questions and your team's previous replies in view. Send a message or share photos, videos, and files to make the next answer clearer. Make handoffs easier Add private notes for your team to capture useful context, progress, and next steps. Keep internal discussion separate from customer-facing replies, so a teammate can understand where things stand when they take over. Find updates in one place View conversation notifications and teammate mentions in Updates. Open an item to jump into the relevant conversation and continue from there. Move between workspaces Switch between the workspaces you have access to and keep up with different teams. Reply drafts are preserved when you switch conversations, so you can return to an unfinished response and keep writing. Make it comfortable Choose Light, Dark, or Follow System to suit your surroundings and preferences, with a consistent appearance across your queue, conversations, and settings. Getting started An existing Loop customer support account and access to a workspace are required. Channels must be connected before use. AI features require activation and are subject to plan and usage limits. Available features depend on your workspace settings and account permissions.

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The developer, LienCreate, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Used to Track You

    The following data may be used to track you across apps and websites owned by other companies:

    • Identifiers
    • Usage Data

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Other Data

  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Identifiers
    • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

The developer has not yet indicated which accessibility features this app supports. Learn More

Information

Seller
LienCreate Co., Ltd.
Size
85 MB
Category
Business
Compatibility
Requires iOS 16.4 or later.
  • iPhone
    Requires iOS 16.4 or later.
Languages
English
Age Rating
16+
  • 16+
  • Learn More
  • Contains
    Unrestricted Web Access
    Messaging and Chat
Copyright
© 2026 LienCreate Co., Ltd.
  • Privacy Policy

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