Innovate Ticket
Travel
Free · Designed for iPad. Not verified for macOS.
Innovate Ticket is a B2B support and ticket management app built for support agents who need a simple and efficient way to manage customer requests from their mobile devices.
The app brings your support tickets, team workload, performance insights, notifications, and passport scanning tools together in one place.
Ticket Management
Manage your support tickets from a central inbox and quickly switch between different views, including Inbox, Assigned to Me, Unassigned, Starred, Closed, Drafts, and Archived. This makes it easier to find the tickets that need your attention.
Support Dashboard
Get a clear overview of your support activity at a glance. The dashboard provides useful information such as open tickets, breaching tickets, resolved tickets, unassigned tickets, median first response time, median resolution time, and ticket activity from the last seven days.
Organized Inbox
Keep your customer conversations organized and easily find tickets based on their status or assignment. Spend less time searching and more time helping customers.
Ticket Notifications
Stay informed about important ticket activity. When notifications are enabled, you can receive updates about new replies, ticket assignments, and SLA-related warnings.
Passport Scanning
Innovate Ticket also includes a built-in passport scanning tool. Agents can photograph or upload a passport bio-data page and review the information read from the document, including machine-readable passport details.
Secure Agent Access
Sign in with your authorized B2B support account and access the support workspace available to you. Your ticket information and tools are presented within a dedicated agent experience.
Built for B2B Support Teams
Innovate Ticket is designed to make everyday support work easier. Whether you are checking your inbox, responding to customer requests, reviewing ticket performance, monitoring SLA activity, or scanning passport information, the essential tools are available from your mobile device.
Innovate Ticket helps support agents stay organized, respond efficiently, and keep track of their workload wherever they work.
Innovate Ticket — simple, focused support management for B2B teams.
Ratings & Reviews
- This app hasn’t received enough ratings or reviews to display an overview.
Update UI and model for better user experience
The developer, Innovate Solution Global FZ-LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- Innovate Solution Global FZ-LLC
- Size
- 30.9 MB
- Category
- Travel
- Compatibility
Requires iOS 15.6 or later.
- iPhone
Requires iOS 15.6 or later. - iPad
Requires iPadOS 15.6 or later. - iPod touch
Requires iOS 15.6 or later. - Mac
Requires macOS 12.5 or later and a Mac with Apple M1 chip or later. - Apple Vision
Requires visionOS 1.0 or later.
- iPhone
- Languages
- English
- Age Rating
4+
- 4+
- Copyright
- © Innovate Solutions