GuidedView

Get help. Give help.

Free · Designed for iPad. Not verified for macOS.

A clearer next step, together. Join an invitation when you need help, or use your helper workspace to guide customers through theirs. Get help. Give help. GuidedView connects someone who needs a hand with a helper who can see the screen they choose to share. GETTING HELP Open the invitation from your helper, confirm who you are connecting with, and approve screen sharing. You do not need a customer account. Keep talking on your existing phone call while your helper guides you through the next step. GIVING HELP Sign in to your helper account to send invitations by text or email, view a customer's shared screen, and find recent sessions in your workspace. Ongoing helper access requires an eligible account and subscription. YOU CONTROL SHARING You decide when sharing starts. Pause before a private step, resume when you are ready, and end the session when you are done. Your helper cannot tap or type on your iPhone or iPad. GuidedView does not add microphone audio or a screen-recording control to your sharing session. Only share with someone you recognize. Anything visible on the shared screen may be seen by your helper. An internet connection, an invitation from a helper, and your device's screen-sharing permission are required.

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Remembers agent mode so returning agents go straight to their portal. Removes the extra Back and Close bar for a cleaner agent workspace. Keeps the screen awake during an active session while GuidedView is open.

The developer, SyncedUp Solutions LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

The developer has not yet indicated which accessibility features this app supports. Learn More

Seller
SyncedUp Solutions LLC
Size
16.3 MB
Category
Business
Compatibility
Requires iOS 15.0 or later.
  • iPhone
    Requires iOS 15.0 or later.
  • iPad
    Requires iPadOS 15.0 or later.
  • iPod touch
    Requires iOS 15.0 or later.
  • Mac
    Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
  • Apple Vision
    Requires visionOS 1.0 or later.
Languages
English
Age Rating
4+
Copyright
© 2026 SyncedUp Solutions LLC