• Improved recognition of payment-service impersonation and unauthorized-transaction claims paired with urgent callback instructions or threats of financial loss. • Clearer guidance to verify financial alerts through independently found official contact details. • Refined handling of protective advice and ordinary transaction notices.

• Recovery help is easier to find, with steps that appear automatically as you select what happened. • Select multiple recovery situations and see the most urgent steps first. • Check up to five screenshots together, in reading order, on your device. • Improved recognition of account-closure threats and identity-verification phishing variants. • Clearer handling of unrelated questions and messages with too little information. • Optional result feedback, privacy controls and updated support information.

Updated scam guidance and next steps, with clearer handling of unrelated or too-vague messages.

Maintenance Update

Introducing Audrey: Scam Check, with guided help for evaluating suspicious messages and deciding what to do next.