• Bug Fixes • Support for new agent workspace • Optimizations

Fixed notification crash bug Application enhancements

General enhancements and bug fixes

Updated notification system connection framework to support SHA-2 SSL

Added file upload features for El Capitan users Other Bug fixes

Fixes channel stability for notifications

Increased load timeout for initial panel load to accommodate slow internet connections.

Bug Fixes and More! Added stability in Notifications

Fixed issue logging in users with special character passwords Additional Bug Fixes

Fixed issue with clients on Mac OS 10.7 - 10.9 may become disconnected from notifications. UI Enhancements

Fixes clipboard issues with using command keys for cut copy and paste. Additional UI Bug Fixes.

Fixes issues with editing tickets calls and articles in Mac OS 10.10 Fixes bug where notifications would become disconnected and not be delivered. Additional enhancements for performance in Mac OS 10.10

Added option to change status to offline when screensaver becomes active.

Fixed issues with notifications not coming through with intermittent internet failures.

Fixed issue where app would present log in panel periodically for unstable network connections. Fixed issue where notifications would should multiple duplicates of the same notification.

Added notifications for Chat Queues Fixed bug where app would quit when waking from sleep.

Fixed app crash with clients running Mac OS 10.7.5. Fixed issue where chat notifications would display if users status is set to offline. Allow uploading file attachments for tickets calls and more. Additional Bug Fixes.