McAllen 311

Name: McAllen 311
Rating: 2.2 (19 reviews)
Author: City of McAllen

Productivity

Only for iPhone

Free

19 Ratings
Ages

4+
Years
Category

Productivity
Developer

City of McAllen
Language

EN
+ 1 More
Size

19.7
MB

iPhone

The McAllen 311 mobile application is your official civic engagement tool to connect with the City of McAllen. Our mobile application offers a quick way to submit a request for service, seek information, or provide comments to the City. The service request is routed directly to the appropriate City Department for immediate action. This means that your request will be responded to quickly and efficiently, allowing you to check its status throughout the process, receive comments, and notify you the instant it is resolved.

Ratings & Reviews

2.2

out of 5

19 Ratings

Stopped working
11/20/2021

Mern18
I’m trying to create a service request but it’s an inactive mode. I select what I want, add an address but then the rest won’t work. I see it’s been almost a year since it’s been updated. Time to update and get it working McAllen.
Stopped working
11/20/2021

Mern18

I’m trying to create a service request but it’s an inactive mode. I select what I want, add an address but then the rest won’t work. I see it’s been almost a year since it’s been updated. Time to update and get it working McAllen.
Bad new McAllen 311 app
10/30/2020

Very Concerned Investor
The old McAllen 311 app was very easy to use and has location accuracy via google maps which will put a put where you are at with the issue. The new app is quite frankly garbage and should be deleted. You can’t place a problem request using a map pinpointing where you are. You have to guess the address where the problem is instead of being at the actual address or pointing in the map where it is. Feedback is also non-existent. And also it also requires you to sign up again because your old login does not carry over to the new app. I would rate the app a negative 1 million but there is no option for this. Look at all the reviews I the last year to present they are just 1 star because they can’t give a negative rating.
Bad new McAllen 311 app
10/30/2020

Very Concerned Investor

The old McAllen 311 app was very easy to use and has location accuracy via google maps which will put a put where you are at with the issue. The new app is quite frankly garbage and should be deleted. You can’t place a problem request using a map pinpointing where you are. You have to guess the address where the problem is instead of being at the actual address or pointing in the map where it is. Feedback is also non-existent. And also it also requires you to sign up again because your old login does not carry over to the new app. I would rate the app a negative 1 million but there is no option for this. Look at all the reviews I the last year to present they are just 1 star because they can’t give a negative rating.
Extremely Glitchy
10/26/2022

Rickgrc24
App takes forever to just start up. It takes about a year to log in. When you do try and log in, nothing seems to happen but then after an hour, it randomly logs in. The app is so slow, that when it eventually catches up, it’s going through the motions of what I clicked on the app. Please fix this app because it does not do justice to the excellent service provided by city employees that resolve requests.
Extremely Glitchy
10/26/2022

Rickgrc24

App takes forever to just start up. It takes about a year to log in. When you do try and log in, nothing seems to happen but then after an hour, it randomly logs in. The app is so slow, that when it eventually catches up, it’s going through the motions of what I clicked on the app. Please fix this app because it does not do justice to the excellent service provided by city employees that resolve requests.
Update Ruined App Access
08/03/2020

CrimeFighter5401
The new app update will not recognize me as an existing user. Create account shows blank spaces and will not show what user is typing or what information it is asking for. There are many users unable to access the app and are waiting for this issue to be resolved. Lots of work to be done within the city and residents are unable to report problems without being placed on an eternal hold when calling in. Please fix ASAP!
Update Ruined App Access
08/03/2020

CrimeFighter5401

The new app update will not recognize me as an existing user. Create account shows blank spaces and will not show what user is typing or what information it is asking for. There are many users unable to access the app and are waiting for this issue to be resolved. Lots of work to be done within the city and residents are unable to report problems without being placed on an eternal hold when calling in. Please fix ASAP!

- Updated UI, bug fixes and performance improvements.

Version 3.14.0

08/03/2024

Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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