MICA Mobile

Name: MICA Mobile
Rating: 1.2 (56 reviews)
Author: MICA Software, LLC.

Business

Free · Designed for iPad

56 Ratings
Ages

4+
Years
Category

Business
Developer

MICA Software, LLC.
Language

EN
English
Size

98.6
MB

iPad

MICA Mobile is part of a cloud-based software solution to totally mobilize your workforce in the field. The app lets you capture loss-related job data, pictures, notes, electronic signatures etc. on-site. Use action items to communicate with field technicians and track progress. The app is backed by a powerful rules engine platform to keep your workflow within SLA guidelines and procedures. The app is integrated with the insurance industry’s leading estimating platform, Xactimate, to eliminate duplicate data entries. MICA Mitigation Suite includes: - Built-in IICRC S-500 standards - Electronic signatures and documents - Moisture logs - Picture annotations - SLA management - Business process management - Equipment management - Custom Pricing and Estimating Go completely paperless with MICA.

Ratings & Reviews

1.2

out of 5

56 Ratings

Sketch,moisture entry
03/13/2021

IRRITATED WITH toMICA
I spoke with someone at MICA about installing a feature to allow you to center the sketch at anytime. It is very time consuming to get into the sketch on a large house and end up going to the edge of the screen, then having to grab every room and move it individually. I know mine sometimes only allows one move per touch and then you have to leave the sketch to come back and make another single move. Also, entering numbers into the moisture mapper. If I enter 100 it will take 10-15 seconds for it to show up. The answer to any questions at the help desk is “did you do a hard reboot”.It is now 2021I am in the middle of a CAT event (Texas freeze) my MICA is not working. Mainly the sketch feature that freezes and deletes. I called in for help and was basically was told my 2.5 year old IPAD was to old. I was hurting so bad a immediately dropped $1,000 on a new one and the app still does not work. Then to be told the tier 2 escalation team does not come I. Until 3 pm is ridiculous. The tech help recommendations were turn it off, reboot, close out the app and reinstall. This one was the craziest one of all whenever you want to add windows turn the IPAD to landscape to install windows. I have spent many hours on the phone to get off the phone with a App that still does not work.. DONT WASTE HOUR MONEY ON THIS GARBAGE

Developer Response
We understand how frustrating it can be when you are in the field and cannot rely on your instruments—in this case, our application. Your feedback is well received, and we are looking into ways to improve the experience for you and the rest of our MICA users. In regards to the slowness you are experiencing when entering readings; MICA is designed to function offline so you can record the conditions of the loss without requiring connectivity. Consequently, this means jobs must be downloaded to your device. If you are experiencing general slowness in the application, we recommend minimizing the quantity of jobs downloaded to your device. Obviously, during a CAT situation like what occurred in Texas this can be tricky (if not impossible), but if you try to maintain the list of jobs downloaded to your device, you should notice a marked improvement in overall performance.Every rating is an opportunity for us to better understand where we’re falling short of our users’ expectations. Thank you for the feedback.
Sketch,moisture entry
03/13/2021

IRRITATED WITH toMICA

I spoke with someone at MICA about installing a feature to allow you to center the sketch at anytime. It is very time consuming to get into the sketch on a large house and end up going to the edge of the screen, then having to grab every room and move it individually. I know mine sometimes only allows one move per touch and then you have to leave the sketch to come back and make another single move. Also, entering numbers into the moisture mapper. If I enter 100 it will take 10-15 seconds for it to show up. The answer to any questions at the help desk is “did you do a hard reboot”.It is now 2021I am in the middle of a CAT event (Texas freeze) my MICA is not working. Mainly the sketch feature that freezes and deletes. I called in for help and was basically was told my 2.5 year old IPAD was to old. I was hurting so bad a immediately dropped $1,000 on a new one and the app still does not work. Then to be told the tier 2 escalation team does not come I. Until 3 pm is ridiculous. The tech help recommendations were turn it off, reboot, close out the app and reinstall. This one was the craziest one of all whenever you want to add windows turn the IPAD to landscape to install windows. I have spent many hours on the phone to get off the phone with a App that still does not work.. DONT WASTE HOUR MONEY ON THIS GARBAGE
Developer Response 03/25/2021
We understand how frustrating it can be when you are in the field and cannot rely on your instruments—in this case, our application. Your feedback is well received, and we are looking into ways to improve the experience for you and the rest of our MICA users. In regards to the slowness you are experiencing when entering readings; MICA is designed to function offline so you can record the conditions of the loss without requiring connectivity. Consequently, this means jobs must be downloaded to your device. If you are experiencing general slowness in the application, we recommend minimizing the quantity of jobs downloaded to your device. Obviously, during a CAT situation like what occurred in Texas this can be tricky (if not impossible), but if you try to maintain the list of jobs downloaded to your device, you should notice a marked improvement in overall performance.Every rating is an opportunity for us to better understand where we’re falling short of our users’ expectations. Thank you for the feedback.
I know your game, NextGear.
02/11/2020

Mr. TiredOfYourShit
Just because you contracted with Farmers and the alacrity programs while contracted with Service Master Corporate for the Restore 365 application(now known as NextGear) and you make enough money, doesn’t save you from the fact that you have severe issues with your software’s services and it’s basic mechanics. I use your application (MICA and NextGear) on an IPad Pro(lastest model) that’s running the latest apple A12 processor, and your application still has issues so your IT team’s lame excuse of ‘you need to hard restart’ and ‘it’s the device you’re using’, goes right out of the window. All of your programs, including MICA mitigation software, have bad ratings and are from people being forced to use this application by their employers/corporate offices/job programs. These are the people you should be listening to. You can only last so long before ServiceMaster decides to make it’s own software like ServPro did, and insurance adjusters and agents are already aware of the issues your software presents. It’s only a matter of time before insurance companies start listening to the complaints from their employees.
I know your game, NextGear.
02/11/2020

Mr. TiredOfYourShit

Just because you contracted with Farmers and the alacrity programs while contracted with Service Master Corporate for the Restore 365 application(now known as NextGear) and you make enough money, doesn’t save you from the fact that you have severe issues with your software’s services and it’s basic mechanics. I use your application (MICA and NextGear) on an IPad Pro(lastest model) that’s running the latest apple A12 processor, and your application still has issues so your IT team’s lame excuse of ‘you need to hard restart’ and ‘it’s the device you’re using’, goes right out of the window. All of your programs, including MICA mitigation software, have bad ratings and are from people being forced to use this application by their employers/corporate offices/job programs. These are the people you should be listening to. You can only last so long before ServiceMaster decides to make it’s own software like ServPro did, and insurance adjusters and agents are already aware of the issues your software presents. It’s only a matter of time before insurance companies start listening to the complaints from their employees.
Awful
06/27/2019

RestorationAdam
Everybody else has pretty much summed it up. This app constantly freezes and crashes. And when it is actually working, it is SLOW. The sketch feature is a complete joke and about as unintuitive as it gets, with no easy way to do small rooms because the touch sensitivity is so clunky. Big sketches are almost impossible because the zoom/center tool doesn’t work at all. The readings section is also extremely buggy with moisture readings getting placed at the wrong data point if you change pages or cancel a reading before you save. I never rate apps but this one is so bad I had to say something. It is a massive shame I have to use this software every day and apologize to customers constantly because I can’t get the forms section to load. This joke of an app just adds more time and stress to a job that already has plenty of both. MICA should be ashamed they are collecting money from this broken app, but they don’t have to use it so why should they care.
Awful
06/27/2019

RestorationAdam

Everybody else has pretty much summed it up. This app constantly freezes and crashes. And when it is actually working, it is SLOW. The sketch feature is a complete joke and about as unintuitive as it gets, with no easy way to do small rooms because the touch sensitivity is so clunky. Big sketches are almost impossible because the zoom/center tool doesn’t work at all. The readings section is also extremely buggy with moisture readings getting placed at the wrong data point if you change pages or cancel a reading before you save. I never rate apps but this one is so bad I had to say something. It is a massive shame I have to use this software every day and apologize to customers constantly because I can’t get the forms section to load. This joke of an app just adds more time and stress to a job that already has plenty of both. MICA should be ashamed they are collecting money from this broken app, but they don’t have to use it so why should they care.
Microsoft paint is a better sketch tool
04/29/2021

academic tradesman
And is more intuitive! In fact you should add support for Microsoft paintI never have felt more limited by a program. I could do the entire work flow by pen and paper faster than than the bottleneck that is the sketch feature, which defeats the purpose of having a brand new iPad. It’s buggy, lord, is it buggy. The software will freeze, and need to be reset every 15-20 minutes of use. Not to mention the auto adjustments for sketching are infuriating. It’s like you programmed a software suite for people who have teeny tiny hands, some Donald trump baby hands. Even with a stylus, it’s genuinely a chore. Sub-3ft walls are impossible to adjust and offsets might as well be a punishment for misbehaving children
Microsoft paint is a better sketch tool
04/29/2021

academic tradesman

And is more intuitive! In fact you should add support for Microsoft paintI never have felt more limited by a program. I could do the entire work flow by pen and paper faster than than the bottleneck that is the sketch feature, which defeats the purpose of having a brand new iPad. It’s buggy, lord, is it buggy. The software will freeze, and need to be reset every 15-20 minutes of use. Not to mention the auto adjustments for sketching are infuriating. It’s like you programmed a software suite for people who have teeny tiny hands, some Donald trump baby hands. Even with a stylus, it’s genuinely a chore. Sub-3ft walls are impossible to adjust and offsets might as well be a punishment for misbehaving children

Various bug fixes and MFA feature integration

Version 7.0

Oct 31

Data Linked to You

The following data may be collected and linked to your identity:
- User Content
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Diagnostics
- Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Location
Languages
Age Rating
Copyright

Developer Website

Privacy Policy

More by MICA Software, LLC.

MICA Mobile for iPhone

Business

You Might Also Like

Mitigate

Business
ContentsTrack

Business
Next Gear

Business
Alacrity Connect

Business
Symbility Mobile Claims

Business
DocuSketchº

360º Capture, Sketch, Estimate
iCat Inventory

Contractor Edition
ITEL Now

Business
Xactimate

Business
Promatic WorkTracker

Insurance Restoration Software

MICA Mobile

Business

Ratings & Reviews

What’s New

Version 7.0

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

More by MICA Software, LLC.

You Might Also Like