Bought two of these and received a couple of weeks ago, mid-Jan 2015. A) Kids say the watch buttons are easy to use but the watch itself can be uncomfortable to wear. We wanted the 2nd generation watch on account of the extenders making the watchband able to close (so losing watch is harder). But 1) it requires incredible dexterity for little fingers to work the extender to close or release - makes getting the watch off/on independently for children impossible, a tantrum-in-the-making AND 2) only one size extender comes with the watch - if your child needs a larger size, you have to spend another $20 on an extender bundle. It should have been included with the watch automatically - why penalize parents of children with larger wrists? B) The safe zone mapping needs to be sorely improved: 1) parents need to be able to make the safe zone area smaller than the radius currently allows, and 2) be able to drag and adjust a safe zone area on the map with their finger and not have to use a physical address for location determination - these are terrible limitations. C) At the present, the GPS is sketchy at best. The app doesn't always correctly reflect the location of the watch. In fact, if each of your two children have one, sometimes the app will swap the kids locations! And it's not because they're wearing the wrong watch - they each have a different color watch, so we know they are wearing the correct one.

I like the watch and being able to keep track of my boys. There just needs to be some adjustments to the app. I have more than 5 safe zones for my boys and the safe zones need to allow you to make them smaller than 500ft. 500ft at my house includes 2 streets around my house and 4 neighbors. The park I go to is maybe 100ft across. So 500ft there could mean someone has taken my kid and is already gone from the park and on the main road before I get a notification. Also, it will only let me invite 1 other person to be able to keep track of the boys. When my best friend (who lives with me & is like family) has the boys by himself I would like for him to be able to keep track of their whereabouts. I want the same for my dad & mom. They shouldn't have to rely on calling me to do it. If I'm out riding my motorcycle while they have the kids at the park or the mall and one kid goes missing. They have no way to track the boys or get a hold of me. I think allowing more than 2 people track your kids is a major option that needs to be added. Even if you only allow temporary access to track. Having an option to turn on and off when they can and can't track would be useful. When they have my kids I want them to be able to see where they are. Not just me and my husband. When we are unavailable it makes the whole point in the watch useless if my parents and best friend can't locate the kids without me. Add these changes and I will give 5 stars.

Where to begin, horrible battery life, Half of the time it doesn't even last through a full day of school. GPS inaccurate half the time, hey give me a GPS location eight blocks away from my daughter school. Also GPS alerts can be hours behind when you ask for an update. My daughter could be home and it won't update her location for 2-3 hours and then other times it alerts me that she's home as soon as she's in the driveway. Trying to call, can't understand anything major echoing and constantly cutting out. Also the text messaging can be hours behind, message my daughter at 6:45 in the morning and she receive the message at 9 o'clock while she was in school. The band is extremely small, if you have a child that is on a higher growth scale it will not fit them. Finally the app keeps closing on my phone and every time I try to reopen it it tells me invalid password, I reset the password enter a new one and it still tells me invalid password half of the time. This was a great idea, I feel all Families should be able to access a simple inexpensive way of communication that restricts a child's use to family only but this needs a lot of improvements. For $100 and a $10 a month fee it is useless.

1. Battery is not good on these watches, if you have it set to check location every 15 to 30 minutes, it will eat up your battery dramatically and it will last you like 3 hours before it says it needs to be charged again.2. I have both of my kids watches set to check for location every 45 minutes, and it lasts a good 6 to 7 hours, but the problem is that when my kids leave a safe zone you will not get a message until 45 minutes to an hour after they left the safe zone, I recommend trying to incorporate a notification when kids leave a safe zone right away even when you have it set to 15, 30 or 45 minutes, this will be very useful and make it even a better product.3. I have see many bad reviews and the cause is that we complain and nothing gets fixed, maybe this product will not make it to the top if nothing gets done to help their customers.4. GPS location is not accurate, when they are either at school or home, it shows that they are like 4 blocks away from where they are, so what is the purpose of having GPS, Cell Tower and WiFi triangulation if it is not going to work?5. I will give it a few more months and if nothing gets fixed, I will move on and cancel my service with AT&T and try the next available company that provides better service to keep my kids safe.