Banterra

Name: Banterra
Rating: 3.4 (74 reviews)
Author: Banterra

Finance

Free

74 Ratings
Ages

4+
Years
Category

Finance
Developer

Banterra
Language

EN
+ 1 More
Size

128.7
MB

With the Banterra Mobile Banking App you can safely and securely access your accounts anytime, anywhere. Our mobile app is FREE and allows you to: • View your balance • View account activity • Transfer funds • Pay Bills • Manage cards • Remote Deposit Capture • Locate a branch or ATM • Contact our Customer Service • Share our app with friends and family More features are coming soon! Security Security is our priority. Rest assured that your personal information is kept safe! Contact Us You can contact us at 1-866-BANTERRA (226-8377) if you have any questions about the Banterra Mobile App.

Ratings & Reviews

3.4

out of 5

74 Ratings

App is messing up/ fixed
10/24/2024

BrandonFricke17
The app is just non stop showing the Banterra symbol then showing updating please wait then back to Banterra then updating please wait and keeps flashing the same thing. It needs fixed so I can see the balanceI’ll give it 4 because the problem has been fixed and the app has a lot more info than my other banking apps

Developer Response
Thank you for your review. We apologize for the inconvenience. The issue you were experiencing has been fixed. Please try logging into your mobile app. If you are still unable to login, please give us a call at 1-866-226-8377 opt 2 and we will be happy to assist!
App is messing up/ fixed
10/24/2024

BrandonFricke17

The app is just non stop showing the Banterra symbol then showing updating please wait then back to Banterra then updating please wait and keeps flashing the same thing. It needs fixed so I can see the balanceI’ll give it 4 because the problem has been fixed and the app has a lot more info than my other banking apps
Developer Response 10/23/2024
Thank you for your review. We apologize for the inconvenience. The issue you were experiencing has been fixed. Please try logging into your mobile app. If you are still unable to login, please give us a call at 1-866-226-8377 opt 2 and we will be happy to assist!
UPDATED REVIEW: Since update it won’t open
10/24/2024

Colette1986
UPDATE: I have changed the rating to 5 star. They fixed the issue I was having and the app works perfectly and does everything I need it to! Thank you so much!!! I truly depend on this app and definitely love it! —————— Since the newest update my app won’t open. Keeps blinking off and on saying update 100% and blinks off. I deleted the app and reinstalled it. It did not help. I even shut my phone off and on still no success. This is very frustrating as I use the app quite a bit! Please fix this!!!!! If it wouldn’t be for this it would be a 5 star for me. I loved it before!

Developer Response
Thank you for your review. We apologize for the inconvenience. The issue you were experiencing has been fixed. Please try logging into your mobile app. If you are still unable to login, please give us a call at 1-866-226-8377 opt 2 and we will be happy to assist!
UPDATED REVIEW: Since update it won’t open
10/24/2024

Colette1986

UPDATE: I have changed the rating to 5 star. They fixed the issue I was having and the app works perfectly and does everything I need it to! Thank you so much!!! I truly depend on this app and definitely love it! —————— Since the newest update my app won’t open. Keeps blinking off and on saying update 100% and blinks off. I deleted the app and reinstalled it. It did not help. I even shut my phone off and on still no success. This is very frustrating as I use the app quite a bit! Please fix this!!!!! If it wouldn’t be for this it would be a 5 star for me. I loved it before!
Developer Response 10/23/2024
Thank you for your review. We apologize for the inconvenience. The issue you were experiencing has been fixed. Please try logging into your mobile app. If you are still unable to login, please give us a call at 1-866-226-8377 opt 2 and we will be happy to assist!
Capturing pics is THE WORST
05/22/2023

Fangurl9999
Basic app for mobile banking. Does what it should be and except for capturing pics of the front and back of checks. It is THE WORST. Other banking apps make it a simple process. Not this one. Ready, aim…..then the app takes about 3 minutes and still doesn’t take the pic. After manually taking each pic you are lucky if you don’t receive some kind of error message regarding the check you are trying to deposit. Do better Banterra!

Developer Response
Thank you for your review. We appreciate your feedback and want to help resolve your issue or improve your experience. To better assist you, would you please give us a call at 866-BANTERRA (226-8377), option 2. We are available Monday through Friday from 7:30 a.m. - 5:30 p.m. CT and Saturday from 8:00 a.m. - 12:00 p.m. CT, excluding Bank holidays.
Capturing pics is THE WORST
05/22/2023

Fangurl9999

Basic app for mobile banking. Does what it should be and except for capturing pics of the front and back of checks. It is THE WORST. Other banking apps make it a simple process. Not this one. Ready, aim…..then the app takes about 3 minutes and still doesn’t take the pic. After manually taking each pic you are lucky if you don’t receive some kind of error message regarding the check you are trying to deposit. Do better Banterra!
Developer Response 06/15/2023
Thank you for your review. We appreciate your feedback and want to help resolve your issue or improve your experience. To better assist you, would you please give us a call at 866-BANTERRA (226-8377), option 2. We are available Monday through Friday from 7:30 a.m. - 5:30 p.m. CT and Saturday from 8:00 a.m. - 12:00 p.m. CT, excluding Bank holidays.
Old app
06/11/2022

Esmeralda Savala
In the MANAGE DEVICES section of the settings, I should be able to edit existing devices (including deleting a device). I can’t. This is important because somehow there has been a number THAT I HAVEN’T PUT DOWN for a Chinese restaurant in Norridge, IL as my business number. Please fix that. I do not own a Chinese restaurant.

Developer Response
Thank you for your review. We appreciate your feedback and want to help resolve your issue or improve your experience. To better assist you, would you please give us a call at 866-BANTERRA (226-8377), option 2. We are available Monday through Friday from 7:30 a.m. - 5:30 p.m. CT and Saturday from 8:00 a.m. - 12:00 p.m. CT, excluding Bank holidays.
Old app
06/11/2022

Esmeralda Savala

In the MANAGE DEVICES section of the settings, I should be able to edit existing devices (including deleting a device). I can’t. This is important because somehow there has been a number THAT I HAVEN’T PUT DOWN for a Chinese restaurant in Norridge, IL as my business number. Please fix that. I do not own a Chinese restaurant.
Developer Response 06/27/2022
Thank you for your review. We appreciate your feedback and want to help resolve your issue or improve your experience. To better assist you, would you please give us a call at 866-BANTERRA (226-8377), option 2. We are available Monday through Friday from 7:30 a.m. - 5:30 p.m. CT and Saturday from 8:00 a.m. - 12:00 p.m. CT, excluding Bank holidays.