IDEXX VetConnect® PLUS

Name: IDEXX VetConnect® PLUS
Rating: 4.8 (536 reviews)
Author: IDEXX Laboratories

Diagnostics for Veterinarians

Only for iPhone

Free · Designed for iPhone

536 Ratings
Ages

13+
Years
Category

Medical
Developer

IDEXX Laboratories
Language

EN
+ 6 More
Size

79.3
MB

iPhone

The results you need, anywhere you need them. No more waiting for workstations. The VetConnect PLUS mobile app gives you access to complete IDEXX patient diagnostics for viewing and interpretation, along with customizable results notifications. -Instant Status Updates: Access test results to monitor patient status 24/7. -Customizable Results Notifications: Customize results notifications to your mobile device with My Diagnostics. -Easy Results Viewing: Results viewing optimized for mobile enables you to view results anytime, anywhere – with easy-to-read pathology and cytology reports and images optimized for mobile. -Spot Trends at a Glance: Easily compare patient historical results side-by-side or in graphs for visual trend analysis. The VetConnect PLUS app uses the latest Apple® technologies and requires iOS 13. © 2025 IDEXX Laboratories, Inc. All rights reserved. • 104495-00 • Apple and iPhone are trademarks of Apple Inc., registered in the United States and other countries. All other ®/TM marks are owned by IDEXX Laboratories, Inc. or its affiliates in the United States and/or other countries. The IDEXX Privacy Policy is available at idexx.com.

Ratings & Reviews

4.8

out of 5

536 Ratings

Improved but buggy
12/21/2021

Alexanderrz
Improvements have been made but I am still signed out every day and therefore do not get notifications. On newest iOS and app.

Developer Response
Thank you for the feedback--we are happy to report that a redesigned version of the VetConnect PLUS app has been released today! We have addressed both of your concerns (modern screens and notification badge), and are actively improving the app. Please update at your convenience and let us know what you think. Many thanks,-VetConnect PLUS Mobile team
Improved but buggy
12/21/2021

Alexanderrz

Improvements have been made but I am still signed out every day and therefore do not get notifications. On newest iOS and app.
Developer Response 10/13/2021
Thank you for the feedback--we are happy to report that a redesigned version of the VetConnect PLUS app has been released today! We have addressed both of your concerns (modern screens and notification badge), and are actively improving the app. Please update at your convenience and let us know what you think. Many thanks,-VetConnect PLUS Mobile team
Give us back the ability to email clients!
02/18/2022

Rach802
“Improvements” on an app should not take away options. Prior to upgrades, this app gave you the ability to email clients directly results and document that communication for future reference. Since a few updates, that ability is gone and when you go to send the results you will only be able to send to your recent phone contacts. I’ve contacted support multiple times and zero response, multiple “updates” since then that do not include reinstalling this feature. Maybe there was a legal issue with sending through the app directly to clients, but I wouldn’t be able to speak to that because I’ve never had a callback to our clinic regarding this issue.
Give us back the ability to email clients!
02/18/2022

Rach802

“Improvements” on an app should not take away options. Prior to upgrades, this app gave you the ability to email clients directly results and document that communication for future reference. Since a few updates, that ability is gone and when you go to send the results you will only be able to send to your recent phone contacts. I’ve contacted support multiple times and zero response, multiple “updates” since then that do not include reinstalling this feature. Maybe there was a legal issue with sending through the app directly to clients, but I wouldn’t be able to speak to that because I’ve never had a callback to our clinic regarding this issue.
Less than useless
01/23/2022

Lv2readanywhr
This app WAS useful for looking at lab work results on the fly, especially when trying to keep tabs on time-sensitive cases. However, the rewrite is absolutely terrible and makes the app cause more trouble than it’s worth — a complete time waster. No normal values. They used to be there. That are since removed. Why?! Also, once opened from the app, the results cannot be marked as unread, which used to be handy to allow internal communication with the staff to ensure follow up communication with the doctors and clients. App is slow, awkward, and very disappointing. No fix in sight after complaining about this immediately following the launch of the “new” app we were forced to download. Software is not Idexx’s strong suit.

Developer Response
Thank you for your feedback and we apologize for your frustration. We recommend for now that you log into the web version of VetConnect PLUS from your iPad at www.vetconnectplus.com, and we hope to have a solution in place for landscape mode in the near-term. We are also currently investigating the app to web browser issue you’ve uncovered.
Less than useless
01/23/2022

Lv2readanywhr

This app WAS useful for looking at lab work results on the fly, especially when trying to keep tabs on time-sensitive cases. However, the rewrite is absolutely terrible and makes the app cause more trouble than it’s worth — a complete time waster. No normal values. They used to be there. That are since removed. Why?! Also, once opened from the app, the results cannot be marked as unread, which used to be handy to allow internal communication with the staff to ensure follow up communication with the doctors and clients. App is slow, awkward, and very disappointing. No fix in sight after complaining about this immediately following the launch of the “new” app we were forced to download. Software is not Idexx’s strong suit.
Developer Response 11/09/2021
Thank you for your feedback and we apologize for your frustration. We recommend for now that you log into the web version of VetConnect PLUS from your iPad at www.vetconnectplus.com, and we hope to have a solution in place for landscape mode in the near-term. We are also currently investigating the app to web browser issue you’ve uncovered.
App is broken, can’t view the test results in the “All Complete” tab
09/04/2025

gyrhhehrh
I was wondering when you guys will fix results showing up in the “All Complete” tab. Your last update to the app shows “connection error” with a Retry button that does nothing. Do you know when this will be fixed so that we can view test result?
App is broken, can’t view the test results in the “All Complete” tab
09/04/2025

gyrhhehrh

I was wondering when you guys will fix results showing up in the “All Complete” tab. Your last update to the app shows “connection error” with a Retry button that does nothing. Do you know when this will be fixed so that we can view test result?

Minor update.

Version 12.4.0

11/18/2025

Data Linked to You

The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics