In person interaction (or by phone) is exceptionally great! This app is not. I’ve been trying for 20 minutes to just see the schedule for a certain route but nothing is working. Can’t plan a trip. Can’t see when school breaks are and bus isn’t running. Even though I “got” the app, I can’t get the icon to show up on my phone. Back to the drawing board, please. If this worked, it would be fantastic.

This app has so many issues and quirks that make it functionally useless. I’m just going to list them out:- in the current release, every time you click a drop down menu, the app crashes. Lots of functions of the app have to do with drop downs. Functions that simply don’t work due to this bug: Trip Planner, Stop Selector, the Feedback Page, Favorites- when you click on a bus stop from the home page, you should be able to see the route schedule for that stop. People don’t typically need to see only when the next bus arrives, since when using this function they are planning ahead. - there should be an option to turn all routes on and view all the buses running in real time, as well as clear indicators if there’s anything different about each route- this app should be easier to use than Google Maps for this function, but it’s literally easier to plan a trip on transfort with Google.- more of a Transfort complaint instead of an app complaint, but the buses should each arrive at the CSU transit center at least five minutes before the hour or half hour. More students would use this service if they could actually use it to get to class on time, other staff at CSU as well. I hate having an 8 am and the only options available to me are to arrive at campus like 45 minutes before class or 10 minutes after class starts.

If you already know what stop and route you need this would be fine but when you put in your location and destination nothing happens and it doesn’t tell you which routes would work, what time the bus comes, or how long the trip would be. Overall just not helpful

Update: After using this app for a couple years I would like to reiterate that’s it’s still lacking reliability. The owner of the app is ignoring the obvious errors and the horrible comments listed up and down here.Freezes, stops working or doesn't load at all. A complete waste of time. It cannot be used to plan a trip and you'll miss your bus if you use it because the busses don't always appear on the map.