I have to say that in the beginning of the pandemic that mytherapist app worked well for communicating online with a therapist. A year or so later it does not work at all. I try to video connect yet it goes straight to the home screen with the various apps. I did like this app better than another online therapy app yet now it does not work at all so I am adjusting to the other app.

The design feels dated, the the UX is not intuitive. Portrait mode only. Buggy. I don’t have any confidence in the privacy and security, because how would an app that can’t compete on the easy things be able to compete on the hard ones. It has calendars, messages, payments videos. Why is it trying to do all the things, instead of trying to do the core things well? I don’t understand why my therapist can’t just use a better video conferencing app and best in class tools (better calendar, better payments, etc). All of those apps are better on privacy and security and would help my counselor better manage her business. By the way there are *2* different apps called MyTherapist, by two different developers. This is the worse of the two and it’s quite confusing when your counselor tells you to download it. This is just a reminder that worst software is being made for healthcare and public education

Randomly won’t open, buggy, has never worked as expected. I spend 5-10 minutes every appt messing around with this stupid app. It’s a waste of everyone’s time.

It’s simple, fast, and effective in my opinion. I was worried when I seen the star rating but I love it. 5 stars for me.