Medela Family - Breast Feeding 4+

This app has been a lifesaver for my husband and I to track when we last fed/diapered our little one, but sometimes it struggles to keep the data up to date with having two people logged in to the same account, and sometimes it takes a couple tries to make sure it logged something.
The virtual milk storage is great for quantity, but there's not a lot of versatility to move milk from tray to tray once frozen, so while I've been trying to figure out what my freezer system will be, I'm married to wherever I put them in the beginning which can be a little cumbersome but still useful to know how much we have in storage and when it will expire.
The functionality I desperately want though is the ability to have a widget or for the session of breastfeeding to appear on the lock screen so there's less phone fumbling time when I'm trying to balance kiddo. A reach but still something what would be amazing would be a setting for pumping that allows you to set the time you want to pump and it counts down rather than up so you get a notification when you're done. This would have been especially helpful when building my milk supply!
Still way better than paper tracking!

Hi Kitty, thank you for your detailed feedback! We are happy you like our app and find it useful. Regarding your comments, we are already working on the multiple users log in, as well as the widgets so stay tuned! Your Medela Family

In 2019 and the beginning of 2020, this app saved my life. My husband and I both used it on our phones to track bottles and diapers, and I tracked breastfeeding and pumping. It was user friendly and well organized. With baby #2, I just reopened the app to use it again and it’s just terrible. :( It’s very unorganized, timers automatically start when you click to log breastfeeding or pumping that you have to immediately stop and then manually put in your time (unless you have a pump that will connect to the app via Bluetooth). And don’t get me started on logging previous happenings - I came home from the hospital and wanted to log her first 36 hours in the app so everything was in one place, and when it takes about 10 tries to change the time on logging something and the date because they make it so small that you fat finger everything. They have what feels like 5 millions categories now for logging when it was nicer to have the basics - breastfeeding, pumping, bottles, and diapers. Stats gives you the overall for the day but it’s laid out different for each day in a different order depending how what order you logged things. It is just SO hard to navigate efficiently now and it’s difficult to find things!!! Medela, please fix these issues because I am losing my mind after using the app for only 24 hours! I really don’t want to switch to another one but will have to if it stays like this — it’s giving us headaches.

Hi Jessica
sorry to hear you are having a bad experience. Next week we will release a big update that will solve many usability problems.

When i first started using this app early this year it was great! It was a fantastic way to keep track of my son’s feedings, diapers, weight gain, etc, as well as pumping. But, I think sometime during the summer, it started to get buggy. Sometimes it would freeze when I’d try to save a feeding or nap, so I’d have to restart the app and whatever I was trying to save would be gone completely. Then it got more and more frequent. Now it’s a daily occurrence, as well as the buttons for left or right for breastfeeding sometimes “stick”. As in I’ll press and press and it won’t do anything then it’ll do it after a second then register again to turn it off and on and off, etc. It’s so frustrating. Also in the past few days it’s been lagging more while it’s trying to load the main page. Today it got to the point that i had to restart the app many times before it would even work. I know the app updated at some point in the last few months but it didn’t seem to help anything. Things just seemed to get worse. I’m going to check again for an update today. Maybe I missed the latest update that may have fixed some of these problems.

I’m just so tired of having to fight this thing to the point that I’ve been toying with the idea of trying to find a less buggy app for this. But I really don’t want to because I have all of my son’s progress on here. I’d be really sad to lose it all…

Hi KatMillan, we are sorry you're having issues with our app. Our Cloud infrastructure had some unexpected downtimes 2 days ago, but usually our servers availability is excellent. Microsoft generally guarantees 99.5% which is state of the art for cloud services. In case your app is not back working today, please uninstall and reinstall it. Please also send us an email at intappsupport@medela.com with a screen recording of the other issue you mentioned. Your Medela Family