Khoros Care

Name: Khoros Care
Rating: 4.7 (16 reviews)
Author: Khoros LLC

Social Networking

Only for iPhone

Free · Designed for iPhone

16 Ratings
Ages

16+
Years
Category

Social Networking
Developer

Khoros LLC
Language

EN
+ 9 More
Size

64.5
MB

iPhone

Khoros Care Mobile is the companion app for Khoros Care. Use your existing Khoros Care credentials to access your account via the mobile app. With Khoros Care Mobile, you can plan content, review and approve, and engage with your customers across social channels anytime and from anywhere. From your iPhone, you can: - Browse available conversations by Smart View and/or Work Queue - Claim and respond to conversations - Manage conversations in your queues - Manage approvals - Provide support to agents that request help - Subscribe to conversation notifications Use Khoros Care Mobile to engage right from your iPhone including: - Browse available conversations by Smart View and/or Work Queue - Claim and respond to conversations - Manage conversations in your queues - Manage approvals - Provide support to agents that request help - Subscribe to conversation notifications Additionally, your brand’s marketers can use the Khoros Care Mobile app to create, review, and approve media-rich Social Publishing marketing posts.

Ratings & Reviews

4.7

out of 5

16 Ratings

User friendly
11/10/2020

Johnathan Bravo
Fantastic application, especially during Covid when all of our contact center agents are working remotely. Not only does it allow me to see all incoming conversations but I can also view analytics directly from the app as well. Highly recommend.

Developer Response
Hello, thanks for the feedback
User friendly
11/10/2020

Johnathan Bravo

Fantastic application, especially during Covid when all of our contact center agents are working remotely. Not only does it allow me to see all incoming conversations but I can also view analytics directly from the app as well. Highly recommend.
Developer Response 07/23/2024
Hello, thanks for the feedback
Good app, gets the job done
02/11/2021

Tee8383
Nice to be able to work from my phone especially during current times and WFH- haven’t had any issues with the app. Edit: also really good support from the team anytime I’ve had questions.
Good app, gets the job done
02/11/2021

Tee8383

Nice to be able to work from my phone especially during current times and WFH- haven’t had any issues with the app. Edit: also really good support from the team anytime I’ve had questions.
Good on the go
Apr 17

Nn3756
Has the features we use on the desktop version available to us when we’re out of office.
Good on the go
Apr 17

Nn3756

Has the features we use on the desktop version available to us when we’re out of office.
Easy to use
12/01/2021

BB1264
This intuitive interface helps me stay connected even when I’m away from my desk.
Easy to use
12/01/2021

BB1264

This intuitive interface helps me stay connected even when I’m away from my desk.

Bug fixes

Version 6.0.7

Jun 24

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics