I have an iPhone 13 Pro Max before the last update app was working great, now if I look at my trips it’s not showing my location. I’ve reset phone multiple times and deleted and reinstalled app still nothing I’ve taken my iPhone in to Apple they say it’s set right with the location and precise location still nothing. If I log in on a computer my locations are all there and correct so the unit installed in the truck is working. A while ago I emailed Geotab explained my problem after 2 weeks they emailed back asking if I was still having the problem I said yes that was 3-4 weeks ago never heard back.

Read all the reviews from actual drivers that uses this app. You feel like you live in 20th century while using this app recent update brought many connectivity issues and now drivers are complaining that screen is not staying on while they are driving and on duty. While DOT requires it to be on all the time while driving. After contacting gt developers, I had no answer about this issue, and I doubt it will be fixed in the near future. The only good it does is sending notification when vehicle hits a pot hole or a speed pump while driving. Also, it senses that the vehicle accelerating too fast at 70 mph. And bosses in the office believe that the driver was hitting the gas pedal hard and accelerating at incredibly fast speeds. Would you be testing your product more thoroughly and actually drive the different types of vehicles and in different conditions before selling it to your customers.

This app is decent but it fails to consistently do your splits properly without having to log out the app and verify(sign off) your time that same day and make you choose to go off duty just to sign out. When you sign back in, sometimes it will update your hours that previously didn’t show on your logs after completing a 8 hr split. Unfortunately the app fails at providing the new rules for DOT on the 7/3 split option which has been in effect for years. The developers need to fix their app to have your hours correct themselves without signing out and to correct the split time to where you aren’t just held to a standard 7/3. This correction will probably never happen this is why it’s only being temporarily used until I can stop by my company terminal to use their primary ELD. Get it together Geotab

Would’ve given it no stars, but not an option. App and browser version are total garbage, customer support is also little to be desired. Biggest problem is it murders your battery, especially in my job where I have much more important job functions that I need my phone for, but can’t do my actual job because this app kills my battery in a matter of 4 hours. For those about to say “Charge your phone”, not an option my job requires me to constantly be moving around. Until something is done to reduce battery usage, my only option is to force the app to shut down immediately after inspecting a vehicle, which I would imagine stops the app from tracking where I go. Would not recommend companies require the use of this app for asset management.