FF Mobile Account 4+
First Financial Administrators, Inc.
Designed for iPad
-
- Free
Screenshots
Description
FF Mobile Account App provides the following functionality with its initial release:
• Upload Claims and Submit Receipts
• Recent Transactions and Details
• View all email and SMS alerts
• Contact administrator from mobile application via email or mobile phone
• Stronger Authentication support (Picture/Passphrase, device identification and Challenge questions)
• View Profile Details
• View Dependents
• View Card Details
• View Card PIN
• Register new users directly from mobile device
• Ability to edit billing address *
• Ability to update billing address *
• Ability to report card lost stolen *
• Ability to order replacement card *
• Ability to attach provider name to newly submitted claims *
• Ability to pay provider directly from app *
*Some features may be restricted by your administrator
What’s New
Version 24.03.02
• Ability to mark a transaction as Ineligible.
• Ability to dismiss opportunities.
• Registration sessions now seamlessly persist through network disruptions, ensuring uninterrupted registration process.
• Various usability Improvements and bug fixes.
Ratings and Reviews
App is convenient, but still cumbersome
Inconsistent processing times for submissions is the main issue with this company. Sometimes medical reimbursement happens within a week, sometimes up to 3 weeks. Even monthly Dependent Care Deposits that are the same date every pay period and “autogenerated” vary by 7-14 days on processing times. Customer service is available, but was not helpful 2 of 3 times I contacted them.
Roll forward
I hate that the app won’t show you how much was rolled forward from the previous year. It appears to be an attempt to keep you from spending what was left over, if your employer has selected that option.
Does not recognize my information
I downloaded the app, as I have claims to submit, and my flex spending card is currently being held hostage, as they need more information from my pcp. Typical of First Financial, they state that they have no record of my name or my employee number. I have a sizable amount of money taken out of my paycheck that say otherwise.
I was hoping that the app would be a simpler way than playing phone tag with First Financial.
App Privacy
The developer, First Financial Administrators, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- First Financial Administrators, Inc.
- Size
- 20.3 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Mac
- Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, French, Spanish
- Age Rating
- 4+
- Copyright
- © 2014 First Financial Administrators, Inc.
- Price
- Free
Supports
-
Wallet
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