iPhone Screenshots

Description

iHerb is a California-based retailer with more than 30,000 natural products from over 1,200 trusted brands. Since 1996, iHerb has led the pack in the world of wellness, and over time we’ve added products that enhance everyday life, from grocery to health to beauty and self-care. Now you can shop them all in one single App.

To ensure freshness, iHerb processes all orders from climate-controlled distribution centers, which protect products from such conditions as humidity, heat, and cold. In addition, iHerb’s distribution centers are industry certified by NSF International, earning Good Manufacturing Practices (GMP) certification.

The company is a Google Trusted Store with more than one million orders and has been ranked number one by Consumer Labs seven years in a row. In 2015, iHerb was awarded the Elite Seal by StellaService, an independent firm that measures customer service performance of online retailers.

With this iOS app, you can shop for iHerb products from the convenience of your iPhone device. This app provides support for 10 languages (English, Chinese, Japanese, Korean, Russian, Portuguese, Arabic, French, German, and Spanish) and 45 global currencies. We have ship products directly to the consumer in 150 countries.
In addition, all mobile purchases and referrals are tracked towards the iHerb Rewards Program.

Details of the Optional Access Authorization
Camera: to take a picture and to upload users’ photos
Photo Library: to upload users’ photos
Microphone: speech recognition and voice search
Voice Recognition: This is used for voice search.
Contacts: to access users’ contacts for use in connection with the “share” function
Location: Fraud detection
Facial Image & Fingerprints: to verify user's identity
IDFA: Your data will only be used to deliver personalized ads to you

Your feedback is important to us. Please contact us by email at appsupport@iherb.com

What’s New

Version 7.2.0112

Updates:
Fix some major bugs.

Your feedback is important to us. Please contact us by email at appsupport@iherb.com

Ratings and Reviews

4.7 out of 5
60K Ratings

60K Ratings

Tajmari2013 ,

iHerb rocks!

I’ve been using iHerb for years—at least a decade. Their deliveries have always been super fast and free with a low minimum purchase, and their product line is extensive and inexpensive (for the exact same products) compared to box stores. Unlike other food and supplement online stores, iHerb does not require a subscription. They’re there for you when you need them, only as often as you need. iHerb has always offered various discounts for purchasing in bulk, and now they’re also giving a “loyalty” reward that can be used the next time you shop with them. I just got $7.14 knocked off the price of my current purchase. With the addition of the new phone app, iHerb is unbeatable. I highly recommend iHerb!

Tech_Bunny ,

🪓 Refund Nightmare

Just Beware:
iHerb literally sent me someone else’s order in the box. ( Privacy breach, see below) Mine was apparently sent to another iHerb customer. It took me 45 days and 12 frustrating emails to finally get a full and complete refund. I never got my actual order.

The Scary Details:
iHerb admitted the error.
They originally wanted me to ship the heavy box with someone else’s medicine back at my expense before they would refund me. Then they refused to refund the shipping and tax paid.

They are great as long as your order goes smoothly, but expect grief and frustration if something goes wrong. Having to explain THEIR OWN ADMITTED ERROR , in full, 12-times (!) to Customer Service over the course of 1.5 months to get a full refund is atrocious.
I never received a follow up apology.
I never received my order. There never was a solution presented that allowed me to get my order re-sent. Their first resolution was to ‘charge me’ to ship another customers order back. What Jerks.

A simple re-ship of my order and this review would have gone much better!

‼️BTW: after my refund was complete, I recycled the box and I tore off my shipping label to discover another shipping label underneath with a strangers complete address and phone number. I assume that this was the owner of the box of medicine I received from iHerb.
Dear Customer, I hope your arthritic and gastrointestinal symptoms subside. I have your order.

Developer Response ,

Dear Valued Customer, We apologize for the inconvenience this has caused you. We want to look into this issue for you. Please email us and send us more information to appsupport@iherb.com. We want to make things right and we look forward to your response.

DaniaAbuDhabi ,

Efficient App & Fast Delivery

I’ve heard so much about iHerb and downloaded the app a while back. I used to view products and save them forever in my favorite lists, amazing healthy products you rarely find elsewhere. But the first time I purchased from iHerb was a week ago when I ordered Kambucha Yogi tea which is ridiculously priced at the manufacturer’s website! However on iHerb it was at a very reasonable price and the delivery was in few days even though I live overseas in the gulf region. The package arrived extremely clean no bending on tea boxes & the product as if you just purchased it from the store (great for OCD ppl ;) I love it. Prices even better on promotion and no delivery fee for a minimum purchase of around $40 which you can easily reach.

Developer Response ,

Hello iHerb customer, we love to hear your feedback on the Kambucha Yogi Tea. It is a favorite of our as well! We will also pass your kind message onto our warehouse and logistics team, who all work very hard to ensure a great delivery experience like yours. Thank you!

App Privacy

The developer, iHerb Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • Contacts
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller
iHerb Inc.
Size
161.4 MB
Category
Shopping
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Arabic, French, German, Hebrew, Hindi, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese

Age Rating
17+
Frequent/Intense Medical/Treatment Information
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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