iHome Clean 4+

The Map on the App Keeps Changing

The vacuum works just fine, but the map on the app keeps changing and messing up every time I try to set it up on a schedule. At this time, I have now had the Nova for 3 months and I’ve tried to set it up on a schedule multiple times and this issue keeps happening. One time, I got it to stick to a schedule but only for a couple days then it changed and all the areas and regions were completely different. At one point, the map didn’t look like anything, it was just a bunch of lines going off into different directions.

Areas are horrible

Developers, I see that you are listening to these reviews. You absolutely must fix this horrible app. When selecting shapes to outline a room, you must be able to create the area in the specific shape of room (you cant at this time-go back to the polygon please). If you don’t, you end up designating your front yard in your hallway and your kitchen as part of your living room. It’s ridiculous. Then, to prevent it going in your kitchen you have to create a special boundary. It’s ridiculous. Also, when working with shapes and boundaries, you are limited in the number of boundaries you can use. That is not helpful. Another also, the app is so hard to work with when creating areas and shapes, you are constantly accidentally moving or deleting a shape or designation. Unless you have fingers the size of a pixie, you are going to spend a lot of time setting areas. The vacuum itself does a pretty good job, but if I had it to do over again, I would buy something with a more user-friendly app. Will be happy to update this review if they release an app that is more user-friendly. Of course, that means it will probably delete my house and I’ll have to start from scratch.

Developer Response ,

Hello, we certainly read and acknowledge all reviews. You've outlined all good points that are on our upgrade list. They may not all appear on the next update, but rest assured that you will see improvements in the near future. We appreciate the positive notes on the AutoVac itself and will continue to work on delivering an app that is parallel to the product. Best Regards, iHome Clean

Vacuum itself✅ The app ❌

My star rating is the average of my rating of

The robot I would give three stars.

The vacuum itself works okayish for me. Yes, there’s some issues with it getting stuck in places but for the most part I have no issues with the robot vacuum itself glitching or malfunctioning. It’s not the best at picking up, so it’s basically a glorified broom, but using it as a broom for a large mostly-hard wood floor apartment is great. I Have had stuff get stuck in it a lot too but it wasn’t that big of a deal to clean out of the suction duct if you have tweezers (i have the vacuum that empties itself into its stand).

The app I would give one star.

The app is absolute trash. It used to work for me but then I got signed out somehow and it never let me back in because it never finished loading after I clicked “log in” (I let it sit for hours before force closing the app and then retrying it). After I gave up on that, I reset the robot vacuum and made a new account and it never finished loading connecting to the robot through the WiFi-connect thing (that too I left for hours and continuously force-closed and reopened). Literally the worst app I’ve ever encountered on the App Store. At least other apps on the App Store let me log in or connect to a device before they glitched or lagged.