iHome Zenergy 4+

The clock’s functions are useless because of the app

I bought this a year ago because I struggle waking up and falling asleep. When it works, it’s great. But the stress of falling asleep and waking up is replaced by the doubt whether or not it will work at night for me to set it and whether I’ll be able to turn it off in the morning because the Bluetooth won’t sync. And trying to push the bluetooth button on the back, restarting my phone, unplugging the clock and plugging it back in—nothing works. It’s probably the worst expensive product I’ve had.

It has great potential but they cut corners way too far on the app. At night I have to try again and again to close the app and open it to get the alarm on and then start all over to set a timer for sleep mode. It’s a pretty big failure given this isn’t a side feature but literally what it was made to do. I feel like this product takes people who really need a good solution to sleep challenges, takes their money, and delivers the alarm clock version of a magic eight ball. This has been happening for a year and a half. It’s nothing new that they didn’t know about while they kept selling them. I’m sorry but I don’t appreciate that. Feels like a scam and while I love love love the clock when it works, it only works eight percent of the time. If something similar costs 300 bucks, buy that instead.

Developer Response ,

We understand your frustration. Please press and hold the Bluetooth button for 10 seconds until you hear a beep (this is a Bluetooth reset). Then re-pair your iZBT10 unit to the App and leave it open in the background. In case you are still facing the problem, please contact us at 1-800-288-2792 with screenshots. Reference case # 435141.

Best Regards,
iHome Support

Absolutely amazing clock, the app is killing it : (

I recently bought the ihome Zenergy iZBT10. The clock itself is everything I could want in and even a lot I didn’t know I wanted until I experienced it. Multiple sleep modes, multiple alarms, battery backup, USB charging, taking calls and playing music through the clock it’s all good stuff. I was skeptical of the zen lights and sounds, but I’ve come to enjoy it a great deal. To drift off to sleep with the peaceful glow and sounds, and to slowly be taken out of my slumber, instead of being jarred awake with an alarm is something I’ve really come to appreciate. Sadly I have to agree with all reviews on here about the app. It is horrible. I like everyone else cannot reconnect via Bluetooth after the initial setup. I’ve tried everything and it just refuses to connect. When connected it was a very useful and convenient add-on to the clock. It is very inconvenient and cumbersome to mess with the settings from the clock itself, not to mention I cannot do it from my bed now. For a $119 clock and as many bad reviews as I see I would think that ihome would have addressed and resolved this connectivity issue. PLEASE PLEASE PLEASE update your app to work on par with this great clock.

Love the Ihome.... hate the app!!!

Let me first by saying I love love my ihome. But.... the app really needs a lot of work. With all the advances in technology and apple great product lines. I would like to think they have an app that works with the phone. First of all I have to repair every single day when I want to use my sleep or reset my alarm. The app simply doesn’t say connected or reconnects with the phone once it out of range or you leave the house with cell phone. Even though but are linked and paid this step is not automatic. Then once I do start the reconnected / pairing set ups it thanks quiet al few minutes to reconnect even I sit right next to it. For the alarms it seems to hold every setting expect for the radio sound on to wake up to rather that a beeping. I have to reset that every night. Furthermore it would be nice if you are not home to set an alarm away from the I home so you do always have set it the alarm just right before you go to bed. My schedule changes some days day to day. So it would be nice to do before I I have to get to bed.

Developer Response ,

Thank you for being a loyal iHome Customers. Our engineers are working hard to update the issues with the Zenergy app. We appreciate your feedback and your patience.