Index: Small Business Texting 12+

Better Customer Communications

Pinger, Inc.

    • 4.1 • 83 Ratings
    • Free
    • Offers In-App Purchases

iPhone Screenshots


Simple, text-based tools to run and grow your business

Save and organize customer info
See who’s calling with suggested name ID, use notes to capture customer details and preferences, and easily organize your customers with tags.

Book appointments instantly
Connect your calendar to easily share booking links or book on behalf of your customers — then let Index send an automatic reminder so you don’t get no-shows.

Collect payment right in the text thread
Integrate your preferred payment platform, including PayPal, Venmo, and Square. Then simply tap the Payments button to share a link to get paid.

Boost your ratings with instant reviews.
Link directly to your Google business review page and make it easy for customers to leave 5-star reviews instantly.

Send multiple individual messages with a tap.
Send a single note to multiple recipients — individually. Perfect for relevant announcements, hours updates, etc.

Index gives you powerful tools to manage your customer interactions with the convenience of text.

Download today and get started running and growing your business right on your phone.

Note on Subscriptions:
Index is a paid service. Subscriptions are automatically billed monthly or annually to your iTunes Account and auto-renew unless you turn off auto-renew at least 24-hours before the end of the current period. Payments are charged to your iTunes account upon confirmation of purchase. You can turn off auto-renew or manage subscriptions in your iTunes & App Store account settings. Cancellations take effect at the end of the active subscription period. Any unused portion of a free trial period (where available) is forfeited when purchasing a subscription.

Terms of service:

Privacy Policy:

What’s New

Version 1.39

Index - Simple, powerful customer management tools.

This release includes minor bug fixes.

Ratings and Reviews

4.1 out of 5
83 Ratings

83 Ratings

HZJ031 ,

Five stars

I heard about this app from my hair stylist and decided to give it a try for my own business. I like that I can save the phone numbers in the app but not on my phone, so it doesn’t mix my customers in my personal address book. It also has this window pop up at the end of a call asking if I want to take notes which I find very handy. The Appointments feature is fantastic once it’s set up. I am paying a lot more for a similar tool right now. Definitely will not renew that! There are still a lot of features I haven’t had a chance to set up yet, but I’m liking it so far!

Developer Response ,

Hey there, thanks for your kind words. We're delighted to hear you're enjoying Index and its many features so far. If there's ever anything we can do for you or if you ever have any questions about Index, don't hesitate to email us at We'd be happy to help.

Olaf972 ,

Perfect for texting customers

This app let’s me respond to customer calls with texts. Saves the hassle of having to pick up the phone, especially when it’s spammers. My real customers get a text with my logo and we continue the conversation over text. All my customer communications are stored and I can put customers in categories so things are organized

Developer Response ,

Hey Olaf, thanks for your review. It’s great to hear that Index is helping you stay connected with your customers. If there’s ever anything Index-related we can help you with, don’t hesitate to reach out to us at

hhhhhhhjbbbbbbb ,

Caller ID doesn’t work

I’ve had this app for years… it used to be call sideline… this app was the best option at one time, then something happened and stopped displaying caller ID for incoming and outgoing calls… I’ve reached out to customer support numerous times and they tell me the same thing every time… delete the app and reinstall, maybe it’s you service provider etc. This is my tenth time deleting this app and reinstalling even though that never works… I hope they are seeing this comment and will help me solve this caller ID issue once and for all. If they fix the problem I’ll delete this review and rewrite another one.

Developer Response ,

Hey there, we're so sorry to hear Index is giving you trouble with Caller ID and that our Support team hasn't been able to resolve your troubles. We understand how frustrating that can be. Can you please confirm with us at that your Caller ID troubles have been on Index and not Sideline? This'll help us frame our resolution for the right application.


Index - Monthly Plan
The most popular Index subscription plan.
Free Trial

App Privacy

The developer, Pinger, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info
  • Contacts
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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