Insite Gold 4+

Paradox Security Systems Ltd.

Designed for iPhone

    • 4.4 • 2.6K Ratings
    • Free

iPhone Screenshots

Description

Insite Gold connect and interface with Paradox systems for management of the security, Video verification and surveillance , Automation and access. developed for "one stop solution", One application, full control.

What’s New

Version 3.0.7

- Bug fixes

Ratings and Reviews

4.4 out of 5
2.6K Ratings

2.6K Ratings

Wakey75 ,

Wakey

Since the 4th December I am no longer receiving push notifications for either of my two sites (home and business). I switch on push notifications in the app settings but if I exit the site and then go back in notifications are off again! Notifications are on in my phone settings for Insite Gold. Please help!!!

Developer Response ,

Dear customer,
The Swan server is operating normally now for most customers. We strongly recommend upgrading the firmware of the communication module to the latest version.
If you are still encountering issues, please contact us and we'll be happy to help.
Sorry for the inconvenience.
Razvan Mirodotescu
insitegoldsupport@paradox.com

Striker006 ,

App is no longer useable

I have had a paradox alarm for many years and switched from the previous paradox app to this app when it became mandatory.

I would have rated the app and it’s ability to remotely operate the paradox alarm as 8 or 9 out of 10. In December 2021 the swan severs crashed and pretty much since then the app is no longer viable. Despite getting an installer out, updating firmware on the IP module and trying a few other fixes the app is just not reliable. You sometimes struggle to access the system remotely or simply cannot get in at all. This is not an option when it you are talking about accessing your house security remotely.

The app makes the user experience intolerable and I switched to another provider a few months back and the difference is chalk and cheese. Disappointing that something that worked became no longer useable.

Developer Response ,

Dear customer,
We have implemented new Swan servers, with improved connectivity and reliability.
To connect to the new servers, IP150+ modules firmware can be upgraded from the app, by logging in with the master user. For IP150 module upgrade, please contact your installer. We should release soon new firmware for PCS modules.
razvanmp@paradox.com
Razvan Mirodotescu

JPBotta ,

Functionality

The connection via Swan is fine working. There is a problem of selecting the PGM for the main panel direct access. To select a PGM on the iOs, I have to select the next lower PGM. Sometime it works sometime not. An unknown PGM1 is showing on the main panel, I cannot deselect this one. The last update has not solved this problem.

I just reading other user comments. I’m very happy with the system and the App. My 192 panel manage not only the security, but also the inside and outside lights and the pool and fishponds pumps. Even true a poor internet connection I can control the system and I like the informations about the status. JPB Namibia

Developer Response ,

Thank you for your feedback.
Razvan Mirodotescu
razvanm@paradox.com

App Privacy

The developer, Paradox Security Systems Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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