Insite Gold 4+

V2.5.3 runs fine and stable, no crashes. All PGMs were recognized and remain set as shortcut on the main page.

A new problem has appeared with notifications:
Notifications are sent to iPhone but when opening the app, the notifications don‘t appear in the list of panel-messages.

iPhone X, iOS 12.3.1

• Notifications messages often are cut off and not fully readable, due to length of text. -> Suggestion for making it clickable in order to read the full message.
• Wishes for upcoming versions:
- Sorting-method for zones-list!
It changed to alphabetical, previous sorting by Zone-Numbers was more coherent with Alarm-System installation.
- 3D-Touch-Support / Widget
- Face-ID / Touch-ID for Log-In
- iOS shortcuts for PGMs & Alarm -> „Hey Siri, … !“

Thank you for your comment. Your feedback is greatly appreciated.
Please reach us by email at insitegoldsupport@paradox.com to further discuss the localization/translation issue and feature requests.
Razvan Mirodotescu
razvanm@paradox.com

The connection via Swan is fine working. There is a problem of selecting the PGM for the main panel direct access. To select a PGM on the iOs, I have to select the next lower PGM. Sometime it works sometime not. An unknown PGM1 is showing on the main panel, I cannot deselect this one. The last update has not solved this problem.

I just reading other user comments. I’m very happy with the system and the App. My 192 panel manage not only the security, but also the inside and outside lights and the pool and fishponds pumps. Even true a poor internet connection I can control the system and I like the informations about the status. JPB Namibia

Thank you for your feedback.
Razvan Mirodotescu
razvanm@paradox.com

I think you could select what kind of notifications to receive (e.g. only alarm). Also, the design is quite ugly, they could do better.

I would like to let you know that you can select what notifications to receive: alarm/arm/disarm/troubles.
Please connect to your site, access the video tab, tap on the menu button in the upper right corner and select notifications.
There you can chose what notifications to receive.
Razvan Mirodotescu
razvanm@paradox.com