Download the Unite Mobile App for use with Intermedia Unite.
Get the Power of Intermedia Unite in the palm of your hand
The Unite mobile application transforms your mobile phone into an essential collaboration tool, making teamwork on-the-go easier than ever. Place and receive calls, see who is available, chat with colleagues and manage voicemails all from one application — anytime, anywhere.
Never miss important calls
Extend your business phone number and extension to your mobile phone, so you can place and receive calls on-the-go or even transfer calls from your desktop phone to your mobile device — seamlessly, without interruption.
Easily Collaborate From Anywhere
Your desktop chat is synchronized in real-time with your mobile device so you can stay connected and continue conversations no matter where you are.
All your important collaboration tools right on your mobile device, including:
• An integrated, searchable corporate contact list
• Team chat and messaging
• One-tap calling of your contacts
• One-tap calling into conference bridges
• The ability to manage multiple calls at once
• Voicemail transcription
• Advanced calling features:
o Call recording (when enabled by your administrator)
o Call transfers – blind and warm
o Call Flip – quickly flip between mobile and desk phone during active calls
o Call Forwarding - allows greater flexibility to customize call flows based on specific, predetermined schedules, number of rings, and how calls can be directed to other users or phone numbers
o And more!
• Host and Attend meetings (requires Intermedia AnyMeeting™ mobile app)
• Securely access and share files (requires Intermedia SecuriSync® mobile app)
IMPORTANT: Unite Mobile App requires an Intermedia Unite account.
* LEGAL DISCLAIMERS
1. It is important that you understand the 911 policies before using this product. For more information on these policies, please see https://www.intermedia.net/assets/pdf/legal/E911-Policy.pdf
2. Call quality may be affected when using Wi-Fi or Cellular Data.
3. International and roaming data charges from your mobile carrier may apply.
4. You are responsible for ensuring that all call recordings comply with any applicable federal or state law (including consent requirements.)
Clear view of unread messages with automatic scroll to the New messages separator, enhancing your chat experience.
Ratings and Reviews
Functional, but buggy
It gets the job done and call quality is pretty good. However, there are a fair amount of bugs. The call screen buttons are randomly unresponsive and need to be tapped more than once, or tapped very precisely to work. Sometimes pressing them has a lag, such as dialing a number, and I’ll accidentally type the wrong thing. It doesn’t prevent me from using the app successfully, but it’s just annoying and adds some friction to the user experience. There are various other minor bugs that pop up, but more than I would expect. I also sometimes have to force exit the app to fix issues, such as it saying it cannot connect to make a call. Force exiting always fixes it.
Absolute Junk for iphones
My company has been trying to get this app to work properly for our desk phones and iPhones for months. On the phone with tech support daily. Dropped calls, inability to answer calls on iPhone (rings and then says call failed over and over again), or won’t ring at all and all of the sudden there is a voicemail. Answered calls from hunt groups forwarded to hold groups disappear. Never ending loops for clients calling. Phone continues to ring after call is answered. Greetings won’t save, the problems go on and on. This app fails to deliver on the most basic task of being able to answer and maintain calls when clients dial your number. Our IT techs have over 30 years experience each and think this whole system is crap. Tech support at unite is worthless until you can reach an upper level support member to give you somethin other than canned responses and even then we still haven’t straightened it out. We have sniffers on our entire system and have no lost packets, GB/S Internet, the right hardware, firewalls, etc. I cannot wait til they give up on it because everyday we are losing money and has been nothing but a headache. Please don’t respond saying maybe it’s a setting - we’ve been on the phone with you daily since July and it’s December.
For sone reason, it has been too easy to inadvertently call people on this app. The slightest touch and the person you are texting is now receiving a call or the person you just finished talking to gets a call back. Perhaps a confirmation pop up would be helpful? Also, there doesn’t seem to be a way to remove people from the call list. Somehow I accidentally called an acquaintance a week ago and now he receives accidental calls from me routinely because he’s still on my call list and text list (asking who I was and why calling) and I can’t remove him.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Intermedia.net, Inc.
- 138.5 MB
- Requires iOS 14.0 or later.
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
English, Dutch, French, German, Italian, Japanese, Spanish
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © 2020 Intermedia.net, Inc.
Get things done within this app using just your voice.