The Nextiva App is a business phone service app that enables complete mobility for Nextiva customers. Stay connected when you're away from your office phone, or replace your desk phone altogether when you utilize voice, video, instant messaging, and presence services from your mobile device. It's like carrying your office in the palm of your hand.
. Update to overall look and feel
. Simplified navigation
. Contacts are now called “Favorites”
. Pull a call from desk phone or desktop app to the mobile app with one button
. Transfer a call from the mobile app to your mobile phone network with one button
Improvements & Fixes
. Improved performance for video calls
. General performance enhancements and bug fixes to improve the overall communications experience
Ratings and Reviews
Best phone service
I'll start by talking to Nextiva and what they do for me. Nextiva is the phone service that I use in my office and has been for the past 4 years. I got hooked up with them after my neighbor at home told me about their phone service. It was a much better company to use compared to Verizon and what my office had before. But what has been #1 reason why they keep getting my money is the app. I literally only make phone calls on the app now. I don't use the phone on my desk and it just collects dust. Being able to make calls on the app is crazy technology and unbelievable. I don't know how we reached this point where the desk phone is obsolete. If you are reading this and debating with yourself if you should get the app. Do it. The app will make you more productive. I compare this to how we used to think we didn't need a website, then we realized that everyone needs a website and it's the future and normal. I won't be surprised if all calls will be made on cell phones instead of office desk phones in the future.
it is a great service
I would like to recommend Nextiva for your every businessman or business women for its convenience. This app provides suitable price and excellent customer service. Our company has been using Nextiva for our office phones for over 1 years and I find this is really helpful. You can immidiately update and transform to your business line. It is also easy to set up and change. Customer service is quite good. They deal with all the issues and the line is running quickly. It worked really well and I am satisfied . Customer service is so helpful and fixes things as soon as posible. It is a good experience. The new product Nextiva Mobility is still being worked on, but it allows me to use my laptop and cell phone to make calls too. It carries my office with me when I am not at the office. I think it is doing well and such a cool service for me.
2nd time around
Single user prospects beware. This system is geared toward medium to large businesses. This is the second time I have tried Nextiva. The support is less than stellar. Like many things these days they want you to go read about your problem online or in a manual or watch a video. I have had to complain multiple times about what should have been simple problems and solutions. I will most likely go back too other systems. It took multiple tries to get the fax number to work in the text number is still not working. It seems to me the simplest solution is one number that does it all. If my iPhone can do it then obviously the technology exists. Maybe it’s a way to drive up prices. As far as I’m concerned any company that says something like how can I provide you with excellent service is suspect in my mind. What is that, manipulation? I Purchased a Legacy number and it took for ever to have it ported in. The only reason I have it changed companies as I’m afraid of the amount of time my legacy number will not work because of the porting process at Nextiva. All I can do is reiterate “prospects beware.”
With Family Sharing set up, up to six family members can use this app.